Senior Python / AI Chatbot Developer

Cloud Hybrid Technologies, LLC; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

A technology solutions firm in Phoenix, Arizona, is seeking a developer to design and maintain a Python-based AI chatbot. The candidate will integrate the chatbot with Microsoft Entra ID for secure access and connect it to Confluence for knowledge base support. Responsibilities include ensuring its scalability and usability for enterprise adoption. Collaboration with IT and support teams is essential to optimize workflows and improve user experience, along with maintaining code quality and documentation.

Qualifications

• Experience in Python programming for chatbot development.
• Knowledge of Microsoft Entra ID for secure user authentication.
• Familiarity with Confluence and help desk integration.

Responsibilities

• Design, develop, and maintain a Python-based AI chatbot solution.
• Integrate the chatbot with Microsoft Entra ID for secure authentication.
• Connect the chatbot to Confluence for knowledge base access.
• Implement integration with Zoho ServiceDesk Plus.
• Ensure usability, scalability, and reliability for enterprise-wide use.
• Collaborate with IT and support teams for optimization.
• Maintain code quality, testing, and documentation.

Skills

Python

AI chatbot design

Security/authentication

Tools

Microsoft Entra ID

Confluence

Zoho ServiceDesk Plus

Job description

• Design, develop, and maintain a Python-based AI chatbot solution.
• Integrate the chatbot with Microsoft Entra IDfor secure user authentication and access control.
• Connect the chatbot to Confluenceto surface knowledge base content and assist users before creating tickets.
• Implement integration with our help desk/ticketing platform (Zoho ServiceDesk Plus).
• Ensure chatbot usability, scalability, and reliability for enterprise-wide adoption.
• Collaborate with IT, support, and knowledge management teams to optimize workflows and improve end-user experience.
• Maintain best practices in code quality, testing, and documentation.

Cloud Hybrid is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Cloud Hybrid will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will Cloud Hybrid require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract