Senior PulseOps Product Manager — Remote Operations Platform

CenExel; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

CenExel Clinical Research is seeking a Sr. Digitally Enabled Operations Product Manager to lead PulseOps capabilities that help our research sites operate efficiently. This role shapes PulseOps into a compelling operating platform, fully integrated with patient recruitment and designed around site team needs.

You will partner with site and operations leaders, translate requests into user needs, prioritize roadmaps, and drive adoption and measurable value across workflows, integrations, and data.

Qualifications

• Bachelor’s degree in business, operations, information systems, engineering, healthcare administration, or a related field.
• Product leadership experience in workflow-intensive or operationally complex environments.
• Strong ability to build trust, influence decisions, and balance enterprise priorities with site-level needs.
• Demonstrated experience translating operational challenges into scalable product capabilities.
• Experience leading cross-functional initiatives involving technology, operations, integrations, data, and organizational change.
• Sound judgment, clear communication, and the confidence to challenge requests constructively.
• Experience in healthcare, manufacturing, laboratory operations, logistics, or ERP platforms is preferred.

Responsibilities

• Build trusted partnerships with site and Operations leaders, ensuring stakeholders feel heard and view PulseOps as a shared effort.
• Translate requests into underlying business and user needs, prioritize effectively, and clearly explain product decisions and tradeoffs.
• Determine where workflows should be standardized, where configuration creates meaningful differentiation, and how site-specific needs can become reusable capabilities.
• Ensure data and workflows transition seamlessly from patient recruitment into site operations.
• Partner with Operations on capability-gap assessments, site readiness, validation, rollout, adoption, and business outcomes.
• Increase demand for PulseOps by making it materially better than existing systems and workarounds and demonstrating measurable value to site teams.
• Own the roadmap across workflows, packaged systems, integrations, data, automation, and AI.
• Help develop PulseOps into a differentiated business asset that strengthens CenExel as an integrated research network through common processes, platforms, and data.

Skills

Product leadership

Stakeholder influence

Requirements translation

Cross-functional work

Roadmapping

Operations knowledge

Education

Bachelor’s degree in business, operations, information systems, engineering, healthcare administration, or related field

Job description

CenExel Clinical Research is seeking a Sr. Digitally Enabled Operations Product Manager to lead PulseOps capabilities that help our research sites operate efficiently. This role shapes PulseOps into a compelling operating platform, fully integrated with patient recruitment and designed around site team needs.

You will partner with site and operations leaders, translate requests into user needs, prioritize roadmaps, and drive adoption and measurable value across workflows, integrations, and data.