Senior Public Systems & Data Analyst Lead

Seattle Finance and Administrative Services; Seattle (WA); On-site; USD 77,000 - 90,000; Full time

Job summary

The City of Seattle is seeking a Senior Management Systems Analyst to shape how CPD uses technology to serve customers and staff, blending technology with policy and user experience. You will work across CPD, Seattle IT, customers, and partners to implement intuitive, equitable solutions that streamline licensing and improve efficiency.

The role emphasizes data reporting, dashboards, and system design using PowerApps, Tableau, SSRS, and SQL Server reporting, with a focus on equity and

Qualifications

• Experience: A minimum of 3 years of progressively responsible in application design, system development and maintenance, data administration, and report design and building.
• Education: Bachelor’s degree in business or public administration, finance, computer science or a related field.
• (Or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work of the class. Two years of relevant experience is equivalent to a bachelor’s degree.)

Responsibilities

• Serve as technical advisor to the divisional management.
• Act as project manager over system design, development and implementation of technology solutions, focusing on business needs, policy requirements, staff pain points, customer barriers, and system gaps.
• Support technical system configuration, including workflow design, user interface recommendations, customer experience and data integration needs.
• Apply human-centered design methods to ensure solutions reflect real customer and staff needs.
• Translate business and customer requirements into clear technical specifications for IT teams and/or outside vendors.
• Develop and maintain internal systems utilizing Microsoft Office 365 applications suite, including PowerApps, MS Forms, MS Power Automate.
• Develop, build, configure, deploy, and maintain reports and data visualization in Tableau.
• Collaborate with leadership, IT, customer service, vendors and community partners at appropriate times throughout the project lifecycle.
• Apply an equity lens to current and future business processes.

Skills

Human-centered design

Project management

Communication skills

Regulatory/compliance experience

Customer-facing platforms

Education

Bachelor's degree in business, public administration, finance, or computer science

Tools

PowerApps

MS Forms

MS Power Automate

Tableau

SSRS

SQL Server Reporting Services

Power BI

Office 365

Job description

The City of Seattle is seeking a Senior Management Systems Analyst to shape how CPD uses technology to serve customers and staff, blending technology with policy and user experience. You will work across CPD, Seattle IT, customers, and partners to implement intuitive, equitable solutions that streamline licensing and improve efficiency.

The role emphasizes data reporting, dashboards, and system design using PowerApps, Tableau, SSRS, and SQL Server reporting, with a focus on equity and