Senior Public Interest Product Designer Fellow

Hard Problems; New York (NY); On-site; USD 75,000 - 160,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness

Job summary

NYC Office of Technology and Innovation (OTI) seeks a Senior Product Design Fellow to lead end‑to‑end design for resident‑facing digital products. You will own research, interaction, content, and visual design within the PIT Crew, partnering with city agencies to ship impact‑driving solutions.

Work spans research, prototyping, usability testing, and accessibility, with collaboration across PMs, engineers, policy teams, and agency staff. On-site in Brooklyn, 18‑month fellowship.

Qualifications

• 5+ years of professional product design experience with shipped UX.
• End‑to‑end design including research, interaction, content and visuals.
• Hands‑on experience taking a product from concept to launch.
• Experience in small cross‑functional teams with PMs, Eng, Researchers.
• Proficiency in Figma, prototyping, design systems and handoff.

Responsibilities

• Lead end‑to‑end design on resident‑facing products from concept to launch.
• Rapid prototyping, usability testing, MVP iterations, public launch.
• Plan and conduct user research with New Yorkers and synthesize findings.
• Design user flows, IA, wireframes, and high‑fidelity interfaces.
• Write plain‑language content turning complex rules into clear copy.
• Collaborate with PMs, engineers, researchers, and agency staff.
• Translate regulations into usable experiences and ensure accessibility.
• Contribute to a shared design system and scalable patterns.
• Mentor and onboard future designers in the team.

Skills

End-to-end product design

Figma proficiency

User research facilitation

Information architecture

Wireframing prototyping

Content design

Accessibility standards

Cross-functional collaboration

Communication with stakeholders

Education

Bachelor’s degree in CS/UX/related field

Tools

Figma

Design systems

Job description

NYC Office of Technology and Innovation (OTI) seeks a Senior Product Design Fellow to lead end‑to‑end design for resident‑facing digital products. You will own research, interaction, content, and visual design within the PIT Crew, partnering with city agencies to ship impact‑driving solutions.

Work spans research, prototyping, usability testing, and accessibility, with collaboration across PMs, engineers, policy teams, and agency staff. On-site in Brooklyn, 18‑month fellowship.