Senior Public Entity Claims Adjuster

Venbrook; Anaheim (CA); On-site; USD 80,000 - 90,000; Full time

Job summary

Venbrook Claims Services is seeking a Claims Adjuster, Public Entity, to manage end-to-end property and casualty claims for public sector clients, including municipalities and school districts. You will investigate, determine coverage and liability, and coordinate with attorneys, vendors, and clients to achieve timely, quality outcomes.

Ideal candidates have 3+ years in litigated auto or GL claims, strong investigative skills, and experience with claims systems.

Qualifications

• 3+ years of P&C claims experience; public entity claims preferred.
• Field investigation experience preferred.
• College degree in Business, Risk Management, or equivalent.
• Insurance designation (e.g., AIC, CPCU) preferred.

Responsibilities

• Manage end-to-end handling of auto, general liability, property damage, and bodily injury claims for public entity clients.
• Execute client strategies to achieve claims quality, customer service, and operational objectives.
• Conduct thorough investigations, including field investigations when required, to establish coverage, liability, and damages.
• Proactively work claims to ensure file quality meets client-specific handling requirements and internal quality standards.
• Develop resolution strategies with clear, focused, and well-documented file notes reflecting control, momentum, and accuracy.
• Identify, retain, and actively manage vendors and subcontractors to achieve satisfactory outcomes on both expense and indemnity costs.
• Maintain a timely diary and caseload management consistent with the age and complexity of assigned files.
• Achieve audit scores of 90% or above and maintain a high standard of work product quality.
• Prepare and present client reports, claim reviews, and roundtable summaries as required.
• Communicate clearly and regularly with clients, claimants, coverage counsel, and defense attorneys.
• Identify potential fraud, subrogation, and recovery opportunities and take appropriate action.
• Perform other duties as assigned.

Skills

Litigation handling

Public entity claims handling

Analytical & investigative skills

Verbal & written communication

Claims management systems

Reading legal documents

High-volume caseload management

Field investigations

Education

College degree in Business, Risk Management, or equivalent

Insurance designation (AIC/AIM/ARM/CPCU) preferred

Job description

Venbrook Claims Services is seeking a Claims Adjuster, Public Entity, to manage end-to-end property and casualty claims for public sector clients, including municipalities and school districts. You will investigate, determine coverage and liability, and coordinate with attorneys, vendors, and clients to achieve timely, quality outcomes.

Ideal candidates have 3+ years in litigated auto or GL claims, strong investigative skills, and experience with claims systems.