Senior Property Manager- Retail experience required

Ultimate Staffing; Ontario (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Ultimate Staffing is seeking a Senior Property Manager to oversee a portfolio of retail and mixed-use properties, focusing on maximizing asset value, occupancy, and tenant satisfaction. You will manage budgeting, CAM, and vendor relationships while coordinating with ownership and leasing teams.

The role requires extensive retail property management experience, strong financial acumen, and the ability to lead multiple properties with a focus on ownership returns. California experience is a plus.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Finance, Property Management, or related field.
• 7+ years of commercial property management experience, including 5+ years managing retail properties.
• Proficiency with property management software such as Yardi, MRI, AppFolio, or similar platforms.
• Advanced Microsoft Excel skills and strong leadership, organizational, and communication abilities.
• Experience working with property owners, investors, and executive leadership.
• Bilingual English/Spanish preferred.

Responsibilities

• Oversee a portfolio of retail shopping centers, mixed-use developments, and commercial properties.
• Develop and execute property management strategies to maximize occupancy, tenant retention, and asset value.
• Conduct regular property inspections to ensure maintenance, safety, and brand standards are met.
• Coordinate with asset management and ownership teams on business plans and investment objectives.
• Monitor property performance and recommend operational improvements.
• Prepare and manage annual operating budgets and capital expenditure budgets.
• Review monthly financial statements, variance reports, and operating expenses.
• Analyze financial performance and implement cost-control measures.
• Oversee CAM reconciliations, rent collections, and accounts receivable.
• Assist with forecasting, budgeting, and long-term capital planning.
• Maintain strong relationships with retail tenants and respond to concerns.
• Coordinate tenant move-ins, renewals, relocations, and expansions.
• Ensure compliance with lease requirements and monitor critical lease dates.
• Collaborate with leasing teams to support occupancy goals and tenant retention strategies.
• Resolve tenant disputes and operational issues professionally.

Skills

Leadership

Communication

Budgeting

Financial analysis

Property management

Education

Bachelor's degree in Business Administration, Real Estate, Finance, Property Management, or related field

Tools

Yardi

MRI

AppFolio

Excel

Job description

The Senior Property Manager is responsible for the strategic oversight, operational management, and financial performance of a portfolio of retail commercial properties. This position ensures maximum asset value through effective property operations, tenant relations, lease administration, budgeting, capital planning, and vendor management. The ideal candidate will possess extensive retail property management experience, strong financial acumen, and a proven ability to manage multiple properties while delivering exceptional tenant satisfaction and ownership returns.

Essential Duties & Responsibilities

Portfolio Management

• Oversee a portfolio of retail shopping centers, mixed‑use developments, and commercial properties.
• Develop and execute property management strategies to maximize occupancy, tenant retention, and asset value.
• Conduct regular property inspections to ensure maintenance, safety, and brand standards are met.
• Coordinate with asset management and ownership teams on business plans and investment objectives.
• Monitor property performance and recommend operational improvements.

Financial Management

• Prepare and manage annual operating budgets and capital expenditure budgets.
• Review monthly financial statements, variance reports, and operating expenses.
• Analyze financial performance and implement cost‑control measures.
• Oversee CAM reconciliations, rent collections, and accounts receivable.
• Assist with forecasting, budgeting, and long‑term capital planning.

Tenant Relations & Lease Administration

• Maintain strong relationships with retail tenants and respond promptly to tenant concerns.
• Coordinate tenant move‑ins, renewals, relocations, and expansions.
• Ensure compliance with lease requirements and monitor critical lease dates.
• Collaborate with leasing teams to support occupancy goals and tenant retention strategies.
• Resolve tenant disputes and operational issues professionally and efficiently.

Operations & Maintenance

• Oversee property maintenance, repairs, landscaping, security, and janitorial services.
• Manage third‑party vendors, contractors, and service providers.
• Ensure compliance with local, state, and federal regulations.
• Monitor preventative maintenance programs and building systems.
• Manage emergency response procedures and risk mitigation initiatives.

Leadership & Team Management

• Supervise Property Managers, Assistant Property Managers, and administrative staff as assigned.
• Provide coaching, training, and performance management.
• Foster a culture of accountability, customer service, and operational excellence.
• Coordinate cross‑functional efforts with leasing, accounting, construction, and asset management teams.

Required Qualifications

• Bachelor's Degree in Business Administration, Real Estate, Finance, Property Management, or a related field required.
• Minimum 7+ years of commercial property management experience, including 5+ years managing retail properties and portfolios.
• Demonstrated experience managing multiple retail assets simultaneously.
• Strong understanding of lease administration, CAM reconciliations, budgeting, and financial reporting.
• Experience working directly with property owners, investors, and executive leadership.
• Proficiency with property management software such as Yardi, MRI, AppFolio, or similar platforms.
• Advanced Microsoft Office skills, particularly Excel.
• Strong leadership, organizational, and communication abilities.

Preferred Qualifications

• CPM (Certified Property Manager), RPA (Real Property Administrator), or similar professional designation.
• Experience managing retail shopping centers, lifestyle centers, or mixed‑use properties.
• Knowledge of construction management, capital projects, and tenant improvement programs.
• Bilingual English/Spanish preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.