Commercial Property Manager - Retail

Syntax Talent Solutions, LLC; Silver Spring (MD); On-site; USD 70,000 - 120,000; Full time

Job summary

Syntax Talent Solutions, LLC is seeking a seasoned property manager to oversee a portfolio of retail commercial properties in the greater Silver Spring area. You will ensure operations run smoothly, tenants are satisfied, and asset value is protected and enhanced through proactive oversight and strong vendor relationships.

You will manage leasing administration, budgets, and service-provider coordination, with direct exposure to MRI or Yardi software, and a track record of delivering results in

Qualifications

• 3+ years of property management experience with direct exposure to commercial properties, specifically in a retail context.
• Demonstrated success managing multiple properties or a mixed-use portfolio with competing priorities and deadlines.
• Strong communication and interpersonal skills with the ability to maintain a professional presence in tenant and ownership meetings.
• Comfortable using technology and property management systems, with the ability to learn new platforms quickly.
• Proven ability to interpret leases, operating budgets, and property-related financial information.
• Track record of proactive problem-solving and taking initiative in day-to-day operations.
• Experience working with retail tenants, including national or regional brands.
• Familiarity with MRI and/or Yardi property management software.
• Exposure to Nexus or similar AP platforms for invoice processing and approvals.
• Proficiency with Excel for reporting, tracking, and basic analysis.
• Experience in a mixed residential/commercial environment with clear commercial responsibilities.

Responsibilities

• Manage daily operations of assigned retail commercial properties, including building maintenance, tenant relations, and vendor coordination.
• Oversee lease administration activities such as tracking critical dates, enforcing lease terms, and coordinating move-ins and move-outs.
• Prepare, monitor, and manage operating budgets, reviewing variances and implementing cost-control measures where necessary.
• Coordinate and supervise service providers and contractors, ensuring work is completed on time, within budget, and to required standards.
• Conduct regular property inspections to identify maintenance needs, safety issues, and opportunities for improvement.
• Handle tenant inquiries and issues promptly and professionally, fostering strong tenant relationships and retention.
• Review and approve invoices related to property operations, working closely with accounts payable and ownership as needed.
• Compile and present property performance reports and updates to ownership or senior management.

Skills

Property management

Tenant relations

Budgeting

Vendor coordination

Lease administration

Communication

Technology proficiency

Excel

Problem solving

Time management

Education

Bachelor's degree

Real estate/property management certifications (CPM/RPA/ARM)

Tools

MRI

Yardi

Nexus

Excel

Job description

Step into a pivotal role managing a dynamic retail commercial portfolio with a company that values curiosity, professionalism, and a strong business presence. This is a direct-hire opportunity for a property management professional ready to deepen their commercial retail experience and take ownership of key assets.

About the Role:

In this position, you will oversee day-to-day operations of retail commercial properties, ensuring they run efficiently, profitably, and in line with ownership objectives. You will act as the primary point of contact for tenants and vendors, driving tenant satisfaction while protecting and enhancing asset value. Your work will directly impact occupancy, operating performance, and the long-term success of the retail portfolio.

Key Responsibilities:

• Manage daily operations of assigned retail commercial properties, including building maintenance, tenant relations, and vendor coordination.
• Oversee lease administration activities such as tracking critical dates, enforcing lease terms, and coordinating move-ins and move-outs.
• Prepare, monitor, and manage operating budgets, reviewing variances and implementing cost-control measures where necessary.
• Coordinate and supervise service providers and contractors, ensuring work is completed on time, within budget, and to required standards.
• Conduct regular property inspections to identify maintenance needs, safety issues, and opportunities for improvement.
• Handle tenant inquiries and issues promptly and professionally, fostering strong tenant relationships and retention.
• Review and approve invoices related to property operations, working closely with accounts payable and ownership as needed.
• Compile and present property performance reports and updates to ownership or senior management.

Key Requirements:

• At least 3 years of property management experience with direct exposure to commercial properties, specifically in a retail context.
• Demonstrated success managing multiple properties or a mixed-use portfolio with competing priorities and deadlines.
• Strong communication and interpersonal skills with the ability to maintain a professional presence in tenant and ownership meetings.
• Comfortable using technology and property management systems, with the ability to learn new platforms quickly.
• Proven ability to interpret leases, operating budgets, and property-related financial information.
• Track record of proactive problem-solving and taking initiative in day-to-day operations.
• Experience working with retail tenants, including national or regional brands.
• Familiarity with MRI and/or Yardi property management software.
• Exposure to Nexus or similar AP platforms for invoice processing and approvals.
• Proficiency with Excel for reporting, tracking, and basic analysis.
• Experience in a mixed residential/commercial environment with clear commercial responsibilities.

Qualifications:

• Bachelor's degree required, ideally in Business, Real Estate, Finance, or a related field.
• Professional real estate or property management certifications (e.g., CPM, RPA, ARM) preferred but not mandatory.
• Ongoing professional development or coursework in commercial real estate or property management is an advantage.