Senior Property Manager

TAD PGS, Inc.; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Job summary

TAD PGS, Inc. in the Charlotte, NC area is seeking a Senior Property Manager with 10+ years of commercial/office property management experience to oversee a portfolio. The role emphasizes client satisfaction, financial stewardship, and proactive issue resolution.

You will supervise staff, coordinate budgets, lease administration, and reporting to the Division Manager, ensuring compliance and best-in-class service. A proven leadership track and strong MS Office skills are required.

Qualifications

• 10+ years' experience in commercial/office property management (non-residential).
• Proven leadership of non-exempt and exempt staff.
• Experience with annual property budgets.
• High proficiency in MS Word, Excel, PowerPoint, and Outlook.
• Excellent verbal and written communication; able to multi-task.

Responsibilities

• Ensure client satisfaction and contractual obligations are met.
• Develop relationships with client leadership, landlords, and tenants.
• Manage property management services within assigned facilities.
• Supervise staff: interview, hire, train, and evaluate performance.
• Lead regular meetings to review service expectations and problem solve.
• Coordinate financial and lease administration processes; monitor rent collections.
• Prepare property budgets and track variances with clients' goals.
• Prepare reports and spreadsheets; manage monthly accounting updates.
• Pursue new business development as necessary.

Skills

Leadership

Communication

Budgeting

MS Office

Team Management

Client Service

Education

Bachelor's degree in related field

Real Property Manager designation (preferred)

Tools

MS Office

Job description

This is a Direct Hire Opportunity with the Client! Must have 10+ years of experience in Commercial/Office property management (no residential/condos/apartment experience will be considered)

Senior Property Manager to join a leading Company located in the Charlotte, NC surrounding area.

The Senior Property Manager is responsible for maintaining both the physical and fiscal aspects of a property or a portfolio of properties with a thorough understanding of real estate fundamentals and business management, with a particular focus on the specific needs of clients and tenancy. This individual will maintain a high level of professionalism in addressing internal and external issues including response to and resolution of any client requests or concerns.

Job Responsibilities:

• Ensure the highest level of client satisfaction with the Property Management function and ensure that contractual obligations are being met and expected benefits are realized
• Develop and maintain effective working relationships with client leadership teams, operational teams, landlords and tenants with the overall objective of enhancing the business relationship within the portfolio
• Manage, coordinate, and exercise functional responsibility for Property Management services within assigned facilities
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
• Lead property support staff by conducting regular meetings to review service expectations, brainstorm, and problem solve, etc.
• Take ownership of, establish, and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, tenant retention, and lease administration processes
• Document cost avoidance and/or savings within account
• Coordinate Property Management reporting per needs of client(s)
• Provide input and direction regarding issues as requested by property staff.
• Manage monthly accounting updates and issues
• Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations and drive improvement
• Approve employee timesheets and expense reports
• Monitor and foster vendor relationships
• Perform and document scheduled inspections of facilities per client needs or direction
• Assist/prepare, submit and manage property budgets with clients' goals and objectives addressed, track variances and ensure smooth recovery process
• Abstract and understand lease language to comprehend landlord and tenant responsibilities, defaults, etc.
• Manage and ensure correct rental rates are in place, manage rent collections, ensure receivables are kept in check per lease guidelines
• Monthly reporting of property management activities to Division Manager
• Pursue or assist in the pursuit of new business development as necessary
• Other Functions
• Prepares reports and spreadsheets as needed
• Responsible for employee payroll, where needed
• Orders supplies as necessary
• Performs other duties as assigned

Basic Hiring Criteria:

• 10+ years' experience in commercial, office or medical office (excluding residential, hotel experience) property management (operational experience is preferred)
• 10+ years of leadership experience managing non-exempt and/or exempt-level employees process
• Experience with preparation of, and adherence to, annual property budgets
• High proficiency in MS applications including Word, Excel, PowerPoint and Outlook
• Proven ability to successfully lead a team.
• Demonstrated possession of knowledge, skills and abilities gained through at least five years as processing assistant/secretarial experience with same or similar duties
• Excellent verbal and written communication skills
• Ability to adapt and remain flexible
• Strong interpersonal skills; ability to maintain professionalism in a sensitive and complex
• Proven record of providing excellent internal and external customer service
• Ability to multi-task in a fast-paced environment
• Ability to work independently and produce results

Desired Qualifications:

• Bachelor's degree (B.A. or B.S.) from a four-year college or university a plus
• BOMI Real Property Administrator (RPA) designation and/or IREM Certified Property Manager, or industry-leading equivalent designation preferred