Property Manager

TAD PGS, Inc.; Charlotte (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

TAD PGS, Inc. seeks an experienced Property Manager to oversee a portfolio in the Charlotte, NC area. You will ensure top‑level client satisfaction, lead a property management team, and manage budgets, leasing, and reporting to drive performance.

You will coordinate with clients and internal teams, supervise staff, and implement best‑in‑class management practices across financial and physical operations.

Qualifications

• 10+ years' experience in commercial/office (excluding residential) property management.
• Proven leadership experience managing teams and budgets.
• Excellent verbal and written communication skills; ability to interact with clients and internal teams.

Responsibilities

• Ensure high client satisfaction and meet contractual obligations.
• Develop relationships with client leadership, landlords and tenants to strengthen portfolio value.
• Manage property management services within assigned facilities and oversee staff.

Skills

Leadership

MS Office

Communication

Multitasking

Customer service

Education

Bachelor's degree

RPA or IREM designation

Tools

CMMS

Job description

We have an outstanding career opportunity for a Property Manager to join a leading Company located in the Charlotte, NC surrounding area.

The Property Manager is responsible for maintaining both the physical and fiscal aspects of a property or a portfolio of properties with a thorough understanding of real estate fundamentals and business management, with a particular focus on the specific needs of clients and tenancy. This individual will maintain a high level of professionalism in addressing internal and external issues including response to and resolution of any client requests or concerns.

Job Responsibilities:

• Ensure the highest level of client satisfaction with the Property Management function and ensure that contractual obligations are being met and expected benefits are realized
• Develop and maintain effective working relationships with client leadership teams, operational teams, landlords and tenants with the overall objective of enhancing the business relationship within the portfolio
• Manage, coordinate, and exercise functional responsibility for Property Management services within assigned facilities
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws including interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems
• Lead property support staff by conducting regular meetings to review service expectations, brainstorm, and problem solve, etc.
• Take ownership of, establish, and maintain standardization and consistency with best-in‑class Property Management practices, including financial, physical maintenance, tenant retention, and lease administration processes
• Document cost avoidance and/or savings within account
• Coordinate Property Management reporting per needs of client(s)
• Provide input and direction regarding issues as requested by property staff.
• Manage monthly accounting updates and issues
• Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations and drive improvement
• Approve employee timesheets and expense reports
• Monitor and foster vendor relationships
• Perform and document scheduled inspections of facilities per client needs or direction
• Assist/prepare, submit and manage property budgets with clients' goals and objectives addressed, track variances and ensure smooth recovery process
• Abstract and understand lease language to comprehend landlord and tenant responsibilities, defaults, etc.
• Manage and ensure correct rental rates are in place, manage rent collections, ensure receivables are kept in check per lease guidelines
• Monthly reporting of property management activities to Division Manager
• Pursue or assist in the pursuit of new business development as necessary
• Other Functions
• Prepares reports and spreadsheets as needed
• Responsible for employee payroll, where needed
• Orders supplies as necessary
• Performs other duties as assigned

Basic Hiring Criteria:

• 10+ years' experience in commercial, office or medical office (excluding residential, hotel experience) property management (operational experience is preferred)
• 10+ years of leadership experience managing non-exempt and/or exempt-level employees process
• Experience with preparation of, and adherence to, annual property budgets
• High proficiency in MS applications including Word, Excel, PowerPoint and Outlook
• Proven ability to successfully lead a team.
• Demonstrated possession of knowledge, skills and abilities gained through at least five years as processing assistant/secretarial experience with same or similar duties
• Excellent verbal and written communication skills
• Ability to adapt and remain flexible
• Strong interpersonal skills; ability to maintain professionalism in a sensitive and complex
• Proven record of providing excellent internal and external customer service
• Ability to multi‑task in a fast‑paced environment
• Ability to work independently and produce results

Desired Qualifications:

• Bachelor's degree (B.A. or B.S.) from a four-year college or university a plus
• BOMI Real Property Administrator (RPA) designation and/or IREM Certified Property Manager, or industry‑leading equivalent designation preferred