Senior Property Maintenance Manager (Student Housing)

Tailwind Group, Inc.; Waco (TX); On-site; USD 74,098,000 - 93,556,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Vacation and Sick Time + 12 Paid Holid

401(k) with company matching

On-the-job training and career develop

Paid Parental Leave

Job summary

Tailwind Group, Inc. seeks a Maintenance Manager for The Outpost, a garden-style student housing community in Waco, TX. The role leads the maintenance team and partners with the Property Manager to keep the property functioning at a high level.

You will perform general repairs, supervise staff and vendors, and oversee turnover and preventive maintenance; a valid driver’s license and HVAC/appliance repair experience are required.

Qualifications

• Three or more years of experience in building maintenance; student housing experience is a plus.
• Experience with appliance and HVAC repair is required; EPA Level II certificate (or higher) preferred.
• One or more years of supervisory experience is preferred.
• Working knowledge of pool service and maintenance; Certified Pool Operator (CPO) certification is preferred or may be required upon hire, dependent on the property and local laws.
• A valid driver’s license is required.

Responsibilities

• Demonstrate excellent customer service with residents, prospects, vendors, officials, and community members.
• Maintain exceptional curb appeal by conducting daily property walks with the maintenance team and overseeing grounds.
• Perform general repairs in apartments, common areas, and on building systems (electrical, plumbing, HVAC, appliances, drywall).
• Lead maintenance efforts relating to turnover and make-ready processes, including furniture removal and installation.
• Oversight of additional temporary staff and contractors; manage work orders and ensure completion within guidelines.
• Collaborate with the Property Manager to ensure service standards and high-level property operation.
• Assist with vendor bids and manage contractor relationships to ensure quality service.
• Respond to after-hours emergencies and fulfill on-call duties.
• Develop and execute a preventive maintenance program to minimize costs.

Skills

Customer service

Leadership

Supervisory experience

HVAC repair

Electrical repair

Plumbing

Troubleshooting

Communication

Education

EPA Level II certificate

Tools

Entrata software

Property management software

Microsoft Office

Job description

Tailwind Group, Inc. seeks a Maintenance Manager for The Outpost, a garden-style student housing community in Waco, TX. The role leads the maintenance team and partners with the Property Manager to keep the property functioning at a high level.

You will perform general repairs, supervise staff and vendors, and oversee turnover and preventive maintenance; a valid driver’s license and HVAC/appliance repair experience are required.