Senior Property Field Adjuster – High-Value Claims (TX)

W. R. Berkley; Dallas (TX); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Wellness benefits

Health savings account

Profit sharing

401k

Tuition assistance

Stock purchase plan

Job summary

Berkley One seeks a General Adjuster to handle complex personal lines property claims for high-net-worth clients in the Texas region. The role requires on-site work with travel within the Dallas area, delivering quality service and expert coverage analysis.

You will evaluate claims, negotiate settlements, and collaborate with senior leaders and cross-functional teams to maintain Berkley One’s standard of excellence. A focus on empathy, integrity, and proactive communication is essential.

Qualifications

• 5+ years experience handling property claims with emphasis on High Net Worth customers.
• Broad knowledge of construction, estimating and estimating systems; Symbility preferred.
• Pro-active approach with vendor management and CAT duty readiness.

Responsibilities

• Manage assigned first-party property claims through coverage analysis, on-site investigation, reserving and resolution.
• Identify coverage issues, investigate causes and exposure, set timely reserves and actionable plans.
• Write fair and accurate estimates in claims software.
• Negotiate settlements within authority and communicate decisions clearly to policyholders and claimants.
• Maintain diary system and document activity per procedures; ensure timely resolution of files.
• Provide exceptional customer service to insureds, agents and partners.

Skills

High Net Worth

Communication

Negotiation

Customer Service

Empathy

Tools

Symbility

Job description

Berkley One seeks a General Adjuster to handle complex personal lines property claims for high-net-worth clients in the Texas region. The role requires on-site work with travel within the Dallas area, delivering quality service and expert coverage analysis.

You will evaluate claims, negotiate settlements, and collaborate with senior leaders and cross-functional teams to maintain Berkley One’s standard of excellence. A focus on empathy, integrity, and proactive communication is essential.