Senior Property Claims Specialist: Client Advocate

Holmes Murphy; Waukee (IA); Vor Ort; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Volunteer time off

DEI programs

Merit increases and promotions

Discretionary bonus opportunity

Zusammenfassung

Holmes Murphy in Minnesota is seeking a Sr. Claims Specialist to join our Property Casualty team. You will independently manage daily claims tasks, provide exceptional client service, and act as a trusted advocate for clients’ insurance interests.

Qualifications include a college degree or property casualty experience, 1-3 years of claims experience, and licensure or ability to obtain license within three months. We offer a comprehensive rewards program and opportunities for growth.

Qualifikationen

• Education: College degree or property casualty claims and insurance experience preferred.
• Experience: 1-3 years career experience. Property and casualty claims, agency and/or insurance experience a plus.
• Licensing: State-specific state commercial & personal property-casualty license required or ability to obtain within three months of hire.
• Technical Competencies: Invests in understanding and applying insurance principles to consult with clients and meet their strategic needs. Actively contributes to workflows, processes, and deliverables, using agency systems to provide a world‑class client experience and ensure compliance. Able to understand clients, prioritize tasks, manage status, and deliver impactful solutions proactively.

Aufgaben

• Demonstrate exceptional customer service and operate as an effective partner with clients.
• Consult, educate and assist clients with claims related functions and services including:
• Assist clients in reporting claims.
• Assist the client in properly understanding coverage.
• Educate the client of the claim process for various losses.
• Serve as a good faith client advocate for the client’s insurance interests.
• Review open losses to ensure proper handling and reserving.
• Provide and/or oversee accurate and timely loss information for internal and external clients’ use.
• Immediately notify all parties in litigated matters and ensure timely notice of new lawsuits.
• Perform research and follow-up for clients on claims management issues and questions.
• Perform customer service functions on a day-to-day basis such as answering client questions and handling concerns.

Kenntnisse

Customer service

Insurance knowledge

Client advocacy

Ausbildung

College degree or property casualty claims experience

Tools

Agency systems

Jobbeschreibung

Holmes Murphy in Minnesota is seeking a Sr. Claims Specialist to join our Property Casualty team. You will independently manage daily claims tasks, provide exceptional client service, and act as a trusted advocate for clients’ insurance interests.

Qualifications include a college degree or property casualty experience, 1-3 years of claims experience, and licensure or ability to obtain license within three months. We offer a comprehensive rewards program and opportunities for growth.