Senior Property Claims Manager

American Integrity Insurance Company; Tampa (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

American Integrity Insurance, headquartered in the Tampa area, is seeking a seasoned Senior Property Claims Manager to lead our claims unit. You will oversee coverage analysis, reserving, and staff development while upholding our integrity-driven service standards.

Ideal candidates have five to ten years of property claims experience, Florida licensure (5-20 or 6-20), and a proven ability to coach teams, drive process improvements, and deliver timely, accurate claim resolutions.

Qualifications

• Bachelor’s Degree required, or equivalent combination of training and experience.
• Five to ten years of property claims experience.
• State of Florida 5-20 or 6-20 license required; AIC or CPCU designation preferred.

Responsibilities

• Identify and address coverage, underwriting and legal issues.
• Review, evaluate, counsel, and coach staff.
• Document and maintain records of performance.
• Conduct or supervise employee orientation and ongoing training needs.
• Review reserves and payments within established authority.
• Assist in establishing and improving reserving procedures.
• Communicate quality standards to staff and vendors.
• Assist and train adjusters in fraud recognition and investigation.
• Establish procedures for timely resolution of claims.
• Evaluate and improve unit effectiveness and workflow.
• Review and supervise claim handling.
• Identify trends and advise management on improvements.
• Lead by example in professional knowledge and development.

Skills

Claims management

Leadership

Negotiation

Communication

Microsoft Office

Analytical thinking

Team coaching

Time management

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

American Integrity Insurance, headquartered in the Tampa area, is seeking a seasoned Senior Property Claims Manager to lead our claims unit. You will oversee coverage analysis, reserving, and staff development while upholding our integrity-driven service standards.

Ideal candidates have five to ten years of property claims experience, Florida licensure (5-20 or 6-20), and a proven ability to coach teams, drive process improvements, and deliver timely, accurate claim resolutions.