Senior Project & Program Leader, Client Engagement (Hybrid)

Valtech; New York (NY); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Remote and hybrid work options (US)

Career development programs

Medical, dental, and vision insurance

Employer contributions to Health SAV

Job summary

Valtech in New York is seeking a Senior Project / Program Manager, Client Engagement to lead complex cross-functional technology initiatives from planning through delivery.

You will own end-to-end programs, coordinating with business, product, engineering, IT, data, vendors and partners, while applying Agile practices and PMO governance. The role requires proactive leadership and clear communication with senior stakeholders to translate technical concepts into business outcomes.

Qualifications

• 8+ years of project and program management experience in technology-driven environments.
• End-to-end ownership of large, cross-functional programs.
• Strong technical understanding of software development, integration, testing, release, and operation.
• Experience with CRM platforms, especially Salesforce.
• Experience with mobile applications.
• Knowledge of REST APIs, middleware, SaaS, data flows, and dependencies.
• Familiarity with SDLC, backlog management, environments, CI/CD, testing, QA, and production releases.
• Experience with Agile environments (Scrum/SAFe) and PI Planning.
• Proficient with Jira/Confluence or similar tools.
• Experience with risk, issue, dependency governance and executive reporting.
• Exposure to portfolio management and leadership reviews.
• Clear communication of technical concepts to senior stakeholders.
• Strong organizational skills and cross-team influence.

Responsibilities

• Own complex, business-critical projects and programs from initiation to completion.
• Lead multi-stream programs with several teams and workstreams.
• Drive initiatives, remove blockers, align stakeholders on priorities.
• Identify and manage risks, issues, dependencies with clear ownership.
• Coordinate across business, product, engineering, IT, data, vendors, and system integrators.
• Work within Agile environments and maintain project governance.
• Maintain a consolidated view of the Client Engagement portfolio and value delivery.
• Prepare and present executive-level reporting on progress, decisions, risks, escalations.
• Partner with Agile Coaches and uphold PMO methodologies.
• Develop and improve PM tools, templates, dashboards, and governance artifacts.
• Share lessons learned and best practices to the PM community.

Skills

Leadership

Cross-functional collaboration

Technical understanding of software

Executive reporting

Portfolio management exposure

Agile / SAFe

Communication skills

English fluency

Tools

Jira

Confluence

Salesforce

Job description

Valtech in New York is seeking a Senior Project / Program Manager, Client Engagement to lead complex cross-functional technology initiatives from planning through delivery.

You will own end-to-end programs, coordinating with business, product, engineering, IT, data, vendors and partners, while applying Agile practices and PMO governance. The role requires proactive leadership and clear communication with senior stakeholders to translate technical concepts into business outcomes.