Senior Project Manager, Quantitative - Market Research (Remote)

M3USA; Pennsylvania; Remote; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health and Dental

Life, Accident and DisabilityInsurance

401k Plan and Match

Paid Holidays and Vacation

Sick Days and Personal Day

Job summary

M3 Global Research, part of M3 Inc., is seeking a Senior Quantitative Project Manager to lead international online market research projects in healthcare. You will manage client relationships, vendors, sample sources, and project budgets from start to finish, ensuring on-time delivery and high data quality.

You will collaborate with cross‑functional teams across global time zones, provide regular status updates, and contribute to profitability while maintaining rigorous standards and

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• At least 5+ years’ experience in market research project management, preferably healthcare.
• Strong time management, organizational skills and attention to detail.
• Analytical and problem-solving skills with autonomous and team work ability.
• Proficient in Microsoft Office; strong Excel, Outlook, and Word skills.

Responsibilities

• Manage international quantitative market research projects through full lifecycle.
• Coordinate with teams to setup and test survey links, sample, and honoraria.
• Lead project kickoff meetings to align timelines, client needs, and responsibilities.
• Maintain relationships with vendors for timely deliverables and issue resolution.
• Monitor data collection quality and report progress; manage project profitability.
• Collaborate with sales and operations to improve performance on studies.
• Support international teams outside US business hours.

Skills

Project management

Market research

Time management

Analytical skills

Problem solving

Communication skills

Autonomous working

Team collaboration

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Excel

Outlook

Word

Job description

M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.

Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the internet to increase, as much as possible, the number of people who can live longer and healthier lives, and to reduce, as much as possible, the amount of unnecessary medical costs. Key achievements of M3 Inc. include:

• Named in Fortune’s 2020 ‘Future 50’ list, ahead of Facebook and Amazon
• Ranked in Forbes’ 2020 Global 2000 list of the world’s largest public companies
• M3 is the only company incorporated after the year 2000 to be included in the Nikkei 225 Index
• Listed in Forbes’ ‘Asia’s 200 Best Over a Billion’ in 2019
• In 2020 M3 founded the ‘M3: Stop COVID-19 Fund’ and pledged one billion yen to support COVID-19 related initiatives

M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.

Due to our continued growth, we are hiring for aSenior Quantitative Project Managerat M3 Global Research, an M3 company.

About the Business Unit:

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world‑class offerings and support services to their end-client customers throughout multiple industry sectors.

The Mission:

The mission of the Senior Quantitative Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion. You will directly manage all aspects of each project on time and within budget. This is the ideal role for someone who has experience in international online market research specifically focused on healthcare, sampling, survey recruitment, and collaboration with all teams involved in the project.

Duties include:

• Manage international quantitative market research projects through entire project life cycle including all aspects of managing clients, partners, healthcare professional sample, and consumer sample.
• Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
• Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
• Work independently to support international teams outside of normal US business hours.

• Bachelor's degree or equivalent work experience preferred.
• The candidate must have at least 5+years’ experience in market research project management, preferably in the medical/healthcare field.
• The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
• The candidate must have well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation. The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• The candidate must have basic math skills and be able to calculate incidence rate, response rate, honoraria amounts, profit, etc.
• The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
• The candidate must have exceptional written and verbal communication skills.
• The candidate must have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

Benefits:

A career opportunity with M3USA offers competitive wages, and benefits such as:

• Health and Dental
• Life, Accident and Disability Insurance
• Prescription Plan
• Flexible Spending Account
• 401k Plan and Match
• Paid Holidays and Vacation
• Sick Days and Personal Day

*M3 reserves the right to change this job description to meet the business needs of the organization