Senior Project Manager– Payments & Deposits Services Modernization

Apex Systems; Brooklyn (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

ESPP and HSA benefits

Training & development resources

Job summary

Everforth Apex Systems is seeking a Project Manager to lead the Payments & Deposits Services Modernization initiative. You will drive automation, AI, and workflow transformation across PDSS, overseeing governance, budgeting, and cross-functional coordination to improve check processing, wires, ACH, and related platforms.

You will collaborate with operations, technology, and vendor teams to deliver cost savings, reduce risk, and enhance client experience while managing the project lifecycle and

Qualifications

• Bachelor’s degree in business administration, finance, information technology, or a related field, or equivalent experience.
• Demonstrated project or program management experience, preferably within financial services or banking operations.
• Working knowledge of payments and deposit operations (ACH, wire/RTP, check processing, lockbox, reconciliation) and/or technology modernization programs.
• Strong understanding of agile delivery practices, project financial planning, and benefit tracking.
• Exceptional communication, negotiation, and stakeholder management skills, including the ability to tailor messaging for executive audiences.

Responsibilities

• Lead and coordinate multiple concurrent modernization workstreams from intake through delivery, ensuring milestone tracking, risk mitigation, and timely issue resolution.
• Drive project governance and reporting, providing clear, timely status, metrics, and escalations to leadership and business partners.
• Manage financial forecasting, budgeting, invoice tracking, and benefit realization across the initiative.
• Coordinate cross-functional scope, requirements, dependencies, and resource planning across operations, technology, risk, and vendor teams.
• Monitor cost, schedule, and technical performance across all initiative components; identify and elevate risks and issues appropriately.
• Partner with process owners and SMEs to prioritize opportunities, develop business cases, and manage the pipeline through funding checkpoints.

Skills

Project management

Agile delivery

Stakeholder management

Financial forecasting

Vendor coordination

Education

Bachelor’s degree in business administration/finance/IT or related field

Job description

Job#: 3052620

Job Description:

Job Brief

The Project Manager will lead the delivery of the Payments & Deposits Services Modernization initiative, driving a portfolio of automation, AI, and workflow transformation efforts across the Payments & Deposit Services (PDSS) organization. This role oversees end-to-end project governance, financial management, and cross-functional coordination to modernize check processing, wire and RTP, ACH, lockbox, cash vault, virtual item processing, and reconciliation platforms. The Project Manager partners closely with operations, technology, and vendor teams to deliver measurable cost savings, reduce operational risk, and elevate client experience.

Essential Functions

• Lead and coordinate multiple concurrent modernization workstreams from intake through delivery, ensuring milestone tracking, risk mitigation, and timely issue resolution.
• Drive project governance and reporting, providing clear, timely status, metrics, and escalations to leadership and business partners.
• Manage financial forecasting, budgeting, invoice tracking, and benefit realization (cost savings, FTE efficiency) across the initiative.
• Coordinate cross-functional scope, requirements, dependencies, and resource planning across operations, technology, risk, and vendor teams.
• Monitor cost, schedule, and technical performance across all initiative components; identify and elevate risks and issues appropriately.
• Partner with process owners and SMEs to prioritize opportunities, develop business cases, and manage the pipeline through funding checkpoints.
• Define and manage project scope, objectives, deliverables, and value proposition across stakeholders and lines of business.
• Develop integrated project plans, manage the critical path, and report progress against milestones and target outcomes.
• Ensure client and operational impacts are fully considered in planning, solution design, and change management.
• Support vendor engagement and contract management responsibilities, ensuring adherence to obligations and performance expectations.
• Lead communication planning and stakeholder engagement across teams, leadership groups, and offshore/onshore delivery partners.
• Follow the organization’s required processes for how work is delivered, how changes are controlled, and how artifacts are tracked.
• Champion continuous improvement and operational excellence throughout the initiative lifecycle.
• Perform additional responsibilities as assigned in alignment with organizational needs.

Required Qualifications

• Bachelor’s degree in business administration, finance, information technology, or a related field, or equivalent experience.
• Demonstrated project or program management experience, preferably within financial services or banking operations.
• Working knowledge of payments and deposit operations (e.g., ACH, wire/RTP, check processing, lockbox, reconciliation) and/or technology modernization programs.
• Strong understanding of agile delivery practices, project financial planning, and benefit tracking.
• Exceptional communication, negotiation, and stakeholder management skills, including the ability to tailor messaging for executive audiences.

Preferred Qualifications

• PMP, PgMP, SAFe, or Agile certifications (e.g., CSM, PSM).
• Experience delivering automation, RPA, or AI-enabled transformation initiatives.
• Experience managing initiatives within Commercial Banking, Payments, or related operational domains.
• Familiarity with vendor management, business case development, and cost/benefit (TCO) modeling.

Competencies

• Strategic Thinking: Defines and communicates initiative vision, priorities, and outcomes.
• Leadership & Influence: Inspires teams, drives accountability, and influences decision‐making across functions.
• Financial Acumen: Understands financial impacts and manages budgets and benefits with discipline.
• Risk Management: Proactively identifies, assesses, and mitigates risks across the initiative.
• Collaboration & Communication: Communicates with clarity and adjusts messaging for various audiences.
• Execution & Delivery: Drives momentum, removes bottlenecks, and delivers results against commitments.

Physical Demands

General Office - Prolonged sitting, ability to communicate in person or via phone, frequent use of PC/laptop, and occasional lifting of items up to 10 lbs.

Everforth Apex is a world‑class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on‑demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.