Senior Project Manager – Medicaid Systems Implementation

InstantServe LLC; Boise (ID); Hybrid; USD 110,000 - 150,000; Full time

Job summary

InstantServe LLC in Boise, Idaho is seeking an experienced Senior Project Manager to lead the end-to-end implementation of Medicaid MMIS modules for the Department of Health and Welfare. This role focuses on schedules, scope, budget, risks, vendor coordination, data and reporting deliverables, and rollout activities.

The ideal candidate has 5+ years managing complex healthcare or state-government technology projects, excellent communication, and strong stakeholder engagement to ensure on-time

Qualifications

• 5+ years of project management experience in healthcare or state government.
• Strong organizational, planning, and project coordination skills.
• Excellent written and verbal communication and presentation skills.
• Proven ability to manage project deadlines, schedules, milestones, and critical paths.
• Experience gathering requirements and prioritizing data aggregation, analytics, and reporting initiatives.
• Ability to identify and elevate risks, resolve issues, and collaborate with management on corrective actions.
• Strong stakeholder management skills, including identifying decision-makers, engaging project partners, and building stakeholder support.

Responsibilities

• Lead the end-to-end implementation of new MMIS modules and components.
• Develop and manage project plans, schedules, scope, budgets, implementation strategies, and risk mitigation plans.
• Coordinate multiple vendors, project managers, state teams, and stakeholders through a master project schedule and governance framework.
• Monitor project progress, milestones, risks, dependencies, and deliverables to ensure successful execution.
• Ensure project deliverables meet requirements for the Enterprise Data Warehouse (EDW).
• Coordinate resources and activities throughout planning, implementation, go-live, and system certification.
• Gather requirements and prioritize data aggregation, analytics, and reporting development activities.
• Identify project issues, risks, and critical-path dependencies early and collaborate with management to resolve them.
• Build and maintain relationships with stakeholders, project partners, and decision-makers.
• Communicate project status, risks, decisions, and milestones to stakeholders and leadership.
• Prepare and deliver project updates and presentations to department executives and legislative bodies.
• Support change management, training coordination, and stakeholder communication to facilitate a smooth system rollout.

Skills

Project management

Healthcare IT

Vendor coordination

Stakeholder management

Communication

Job description

Location: Boise, Idaho (Hybrid)

Project Duration: October 26, 2026 – December 3, 2027

Job Summary

We are seeking an experienced Senior Project Manager to lead the end-to-end implementation of new Medicaid Management Information System (MMIS) modules and components for the Department of Health and Welfare (DHW).

The ideal candidate will have a strong background in managing complex technology projects within healthcare or state government environments. This role involves overseeing project schedules, scope, budget, risks, vendor coordination, data and reporting deliverables, and implementation activities while ensuring alignment with project goals and stakeholder expectations.

Key Responsibilities

• Lead the end-to-end implementation of new Medicaid Management Information System (MMIS) modules and components.
• Develop and manage project plans, schedules, scope, budgets, implementation strategies, and risk mitigation plans.
• Coordinate multiple vendors, project managers, state teams, and stakeholders through a master project schedule and governance framework.
• Monitor project progress, milestones, risks, dependencies, and deliverables to ensure successful execution.
• Ensure project deliverables meet requirements for the Enterprise Data Warehouse (EDW).
• Coordinate resources and activities throughout planning, implementation, go-live, and system certification.
• Gather requirements and prioritize data aggregation, analytics, and reporting development activities.
• Identify project issues, risks, and critical-path dependencies early and collaborate with management to resolve them.
• Build and maintain relationships with stakeholders, project partners, and decision-makers.
• Communicate project status, risks, decisions, and milestones to stakeholders and leadership.
• Prepare and deliver project updates and presentations to department executives and legislative bodies.
• Support change management, training coordination, and stakeholder communication to facilitate a smooth system rollout.

Required Qualifications

• Minimum of 5 years of project management experience in technology projects within healthcare or state government.
• Strong organizational, planning, and project coordination skills.
• Excellent written and verbal communication and presentation skills.
• Proven ability to manage project deadlines, schedules, milestones, and critical paths.
• Experience gathering requirements and prioritizing data aggregation, analytics, and reporting initiatives.
• Ability to identify and elevate risks, resolve issues, and collaborate with management on corrective actions.
• Strong stakeholder management skills, including identifying decision-makers, engaging project partners, and building stakeholder support.

Preferred Qualifications

• Experience working with Idaho state agencies.
• Experience working with state Medicaid agencies or Medicaid-related technology programs.
• Experience with legacy system migration, system conversion, and data conversion to new platforms.
• Experience with change management, training planning, and communication strategies for new system implementations.