Senior Project Manager - LMS

Blue Eskimo; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

A prominent educational service provider seeks a Senior Project Manager for customer implementation projects. You will lead complex projects ensuring customer satisfaction through effective planning and communication. This remote role includes traveling to client sites as needed.

Qualifications

• 5 years as Senior Project Manager, preferably in LMS implementation projects.
• Track record of delivering customer satisfaction through effective management.
• Strong understanding of integrations, APIs, and related technical areas.

Responsibilities

• Drive project planning from scope definition to delivery.
• Ensure smooth onboarding and meet customer needs.
• Identify and manage project risks to prevent disruptions.

Skills

Project Management

Communication

Analytical Mindset

Team Collaboration

Education

PMP, PRINCE2, Agile or equivalent certification

Job description

A fantastic opportunity for a Senior Project Manager to join a well-established and growing learning provider! In this role, you will lead and deliver new customer implementation projects, ensuring a seamless onboarding experience. You will manage projects of varying sizes and complexities, aligning deliverables with customer success objectives and business goals.This role can be worked remotely, with travel to client sites as and when required.

Stand out from other candidates, with the LPI’s Capability Map see how

Responsibilities

• Drive project planning, from defining scope and objectives to execution and delivery
• Develop detailed project schedules, work breakdown structures, and resource allocation plans
• Oversee effective communication and coordination among project teams, stakeholders, and external vendors
• Build strong relationships with customers during implementation to foster trust and ensure a smooth onboarding process by addressing customer needs, anticipating challenges, and resolving issues promptly
• Gather and incorporate customer feedback to continuously improve project delivery and outcomes
• Identify, monitor, manage, and resolve possible project risks and issues to avoid delays or disruptions
• Deliver regular project updates, status reports, and post-project evaluations to stakeholders. Maintain detailed project documentation.
• Manage the lifecycle of change requests, including assessment, authorisation, planning, and implementation

Skills

• Strong project management skills with the ability to plan, organise, and manage resources for complex projects
• Exceptional communication skills, with the ability to convey technical concepts to diverse audiences effectively
• Analytical mindset to anticipate and resolve project risks and challenges
• Ability to thrive in a fast-paced, dynamic environment with tight deadlines
• Experience working with cross-functional teams and third-party vendors is a plus

Experience

• 5 years of proven success as a Senior Project Manager, specifically in LMS implementation projects
• Track record of delivering exceptional customer satisfaction and advocacy through effective project management
• Solid understanding of integrations, APIs, user provisioning, and related technical areas

Education

• PMP, PRINCE2, Agile or equivalent formal project management certification is preferred.

Katie connects clients with top L&D, eLearning, and training professionals.Committed to building lasting relationships, Katie makes recruitment seamless, collaborative, and successful. Whether hiring or job seeking, she brings energy, expertise, and a people-first approach to help individuals achieve their goals.

Download the 2025 L&D Workplace & Salary Survey Report