Senior Project Manager - Level II

NYC Health + Hospitals; New York (NY); On-site; USD 100,000 - 140,000; Full time

Job summary

NYC Health + Hospitals seeks an experienced project manager to supervise and coordinate multifaceted clinical projects across the health system. You will drive improvements, manage stakeholders, and guide program lifecycles from inception to completion.

Requirements include a Master’s or Bachelor’s in a related field, 4+ years managing clinical projects, and PM certifications (PMP/CAPM/CSM/SAFe) with travel up to 30% across NYC locations.

Qualifications

• Master’s or bachelor’s degree in a related field with healthcare project experience.
• Progressively responsible experience managing clinical projects and programs.
• Proven ability to lead multiple concurrent projects in health care settings.
• PM certifications (PMP, CAPM, CSM, SAFe) preferred; Lean Six Sigma beneficial.

Responsibilities

• Oversee planning, design, execution and delivery of clinical projects.
• Coordinate research projects and provide program management oversight.
• Develop and guide administrative procedures, templates and protocols.
• Manage project lifecycle with risk assessment and contingency planning.
• Monitor budgets, milestones, and performance metrics; report progress.
• Collaborate with leadership to implement schedules and operational plans.
• Ensure efficient cross-team coordination for timely project completion.
• Advise on scope, estimates and contract documents per procedures.

Skills

PM leadership

Healthcare mgmt

Stakeholder coord

Budget planning

Risk management

Communication

Education

Master’s Degree in Business Administration

Bachelor’s Degree in Healthcare Management

PMP Certification

PgMP Certification

CAPM Certification

Lean Six Sigma Green Belt

CSM Certification

SAFe Agilist

Tools

Microsoft Visio

Microsoft Project

Excel

Word

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Under supervision, is responsible for supervising, coordinating and executing the management of multiple departmental, large-scale and complex projects focused on improvement or development of health care setting and/or System-wide initiatives in support of its strategic goals. Supports collaborative development with various business teams and drives process improvements for the successful management of overall project lifecycles, supporting provision of all deliverables from inception to completion.

Essential Duties And Responsibilities

• Responsible for all aspects of clinical project lifecycles including planning, scope definition, design, execution and delivery that support clinical performance and competency.
• Coordinates clinical research projects and provides programmatic, clinical and project management oversight for all aspects of trials and projects.
• Develops and provides technical guidance in the development of administrative and operational processes, templates, procedures/protocols and other core documents.
• Provides overall clinical project/program management activities including utilizing project/program management tools and techniques to organize, plan, execute, report and evaluate project/program objectives.
• Defines clinical project milestones, and develops and reviews plans and specifications of assigned projects to be familiar with all details and project scopes. Prepares and reviews project reports and metrics.
• Confers with planning personnel to determine the nature and scope of proposed clinical projects and programming schedules and with estimating personnel to verify validity of budget estimates. Ensures that adequate funds are budgeted and funds are available before commitments are made.
• Consults with departmental leadership and other key stakeholders to develop implementation schedules and provides support to the development and implementation of various operational plans and technical/logistical tracking systems to meet operational needs.
• Coordinates reviews among internal business teams, planning staff, local health care setting administrators and, as directed to ensure optimum efficiency and effectiveness in the coordination of assigned clinical projects.
• Ensures that scope statements, estimates and contract documents are prepared, in accordance with standards and NYC Health + Hospitals Operating Procedures.
• Reviews progress and cost statements including cumulative change order costs to ensure clinical projects remain on schedule and within budgetary limits. Monitors progress against milestones and key deliverables and other performance indicators, and manages risk by proactively anticipating issues and developing contingency plans and solutions.
• Evaluates funding status and additional requirements for all cost elements such as site design and construction costs.
• Directs schedule development, monitoring and coordination of assigned clinical projects, and informs appropriate personnel regarding start-up operations and completion dates.
• Analyzes problems and critical situations relating to assigned projects and develops alternative solutions with teams; reviews these proposals with staff and defines and implements decisions.
• Oversees the collection, compilation, and analysis of clinical program activity data to evaluate clinical performance and competence.
• Performs other related duties, as assigned.

Minimum Qualifications

• Master’s Degree or higher from an accredited college or university in Business or Public Administration, Healthcare Management, Engineering, Social Sciences, Physical Sciences, Clinical or related non-clinical disciplines; and four (4) years of progressively responsible experience in administration, management and execution of clinical projects and programs of various complexities, in a health care setting or for health care programs, one (1) year of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
• Bachelor’s Degree from an accredited college or university in one of the disciplines listed in 1 above or a related discipline; and six (6) years of progressively responsible experience as described in 1 above, three (3) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas; or
• Bachelor’s Degree from an accredited college or university in a discipline listed in 1 above or in a related discipline; and possession of a valid, professional certification listed below; and five (5) years of progressively responsible experience as described in 1 above, two (2) years of which must have been directly managing multiple concurrent clinical projects and programs in those areas.
• Project Management Professional (PMP).
• Program Management Professional (PgMP).
• Certified Associate in Project Management (CAPM).
• Lean Six Sigma (LSS), green belt or above.
• Certified ScrumMaster (CSM).
• SAFe Agilist (SA).

Department Preferences

• PMP Certification preferred.
• Ability to coordinate or manage multiple projects across the Health System.
• Excellent planning and problem-solving skills.
• Excellent communication skills and ability to communicate effectively with all levels of the organization.
• Ability to travel to other H+H locations throughout NYC (up to 30%), based on project needs.
• Proficiency with Microsoft Visio, Project, Excel, Word and standard computer programs required.
• A highly-motivated and meticulous individual with excellent problem-solving and communication skills to join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.
• Minimum of three (3) years’ experience in project management (healthcare environment/operations)