senior project manager, Global Channel Development

Starbucks; Seattle (WA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks is seeking a Senior Project Manager for Global Channel Development Business Operations Solutions & PMO to lead highly complex, cross-functional programs across partnerships, markets and functions. You will translate business needs into scalable processes and tools, guiding initiatives from discovery to adoption while coordinating with marketing, legal, supply chain, finance and technology teams.

The role emphasizes governance, risk management and delivering measurable improvements,

Qualifications

• 7+ years of project management experience across scope, time, cost, risk, quality, integration, resources and communications.
• 5+ years managing complex large-scale or multiple mid-sized projects.
• Experience leading complex, cross-functional initiatives in a large, matrixed organization.
• Strong project-management skills across planning, governance, risk and dependency management, stakeholder alignment and change implementation.
• Ability to translate ambiguous business needs into clear requirements, recommendations and executable plans.

Responsibilities

• Lead complex cross-functional initiatives from discovery through implementation and adoption.
• Design scalable solutions to improve speed, consistency and operational effectiveness across functions.
• Drive cross-functional alignment with Marketing, Legal, Supply Chain, Finance and Technology.
• Proactively manage dependencies, risks and trade-offs while maintaining momentum.
• Drive continuous improvement using data and operational insights to scale solutions.

Skills

Project management

Cross-functional collaboration

Stakeholder management

Change management

Communication skills

Problem solving

PMP

Education

Four-year degree

Job description

Now Brewing – Senior Project Manager, Global Channel Development Business Solutions & PMO! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a Sr Project Manager within Global Channel Development Business Operations Solutions, you will lead highly complex, cross-functional initiatives that strengthen how GCD operates across partnerships, markets and functions. You will translate business needs into scalable processes, tools and ways of working, leading initiatives from discovery and design through implementation and adoption.

The role supports a Business Operations Solutions team focused on scalable operating capabilities across innovation and marketing operations, partnership management, strategic initiatives and operational planning.

• Lead Complex Initiatives: Own highly complex, cross-functional projects from discovery through implementation and adoption, ensuring clear scope, governance, milestones and outcomes.
• Design Scalable Solutions: Translate business needs into scalable processes, tools and ways of working that improve speed, consistency and operational effectiveness across GCD.
• Drive Cross-Functional Alignment: Partner across functions including Marketing, Legal, Supply Chain, Finance, Technology and global markets to navigate ambiguity, align stakeholders and move decisions forward.
• Manage Risk & Delivery: Proactively manage dependencies, risks and trade-offs, adapting plans as priorities shift while maintaining momentum and accountability.
• Drive Continuous Improvement: Use data, feedback and operational insights to simplify processes, improve adoption and identify opportunities to scale successful solutions.

We’d Love To Hear From People With

• 7+ years of project management experience, including scope, time, cost, risk, quality, integration, resources and communications
• 5+ years managing complex large-scale or multiple mid-sized projects.
• Experience leading complex, cross-functional initiatives in a large, matrixed organization.
• Strong project-management skills across planning, governance, risk and dependency management, stakeholder alignment and change implementation.
• Ability to translate ambiguous business needs into clear requirements, recommendations and executable plans.
• Strong business acumen and problem-solving skills, with the ability to connect work to broader organizational priorities.
• Strong communication and collaboration skills, with the ability to create clarity, navigate different perspectives and move stakeholders toward decisions.
• Experience developing scalable processes, tools or ways of working and driving adoption through change.
• Four-year degree preferred; PMP considered.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're onsite four days a week

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.