Senior Project Manager-CRM Implementation

TEKsystems; Bellevue (WA); Hybrid; USD 110,000 - 124,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life Insurance

Disability insurance

HSA

Transportation benefits

PTO

Job summary

TEKsystems Bellevue, WA is seeking a Sr Project Manager to lead a CRM transformation and implementation initiative. You will establish project governance, manage multiple workstreams, coordinate vendors, and provide executive visibility across a complex enterprise program.

The ideal candidate has 10+ years of PM experience in enterprise settings and a proven ability to drive structure, accountability, and momentum in ambiguous environments, while partnering with business, technology, and data

Qualifications

• 10+ years of project or program management experience in enterprise environments.
• Experience leading large-scale CRM transformation and implementation efforts.
• Strong project governance experience, including executive reporting, steering committees, risk management, and decision frameworks.
• Demonstrated ability to create structure and execution discipline in ambiguous or evolving environments.
• Experience managing multiple vendors and implementation partners.
• Strong understanding of enterprise integrations, customer data platforms, and data governance concepts.
• Ability to effectively communicate with both technical teams and executive stakeholders.
• Hands-on leadership style with ownership of planning, coordination, governance, and delivery activities.

Responsibilities

• Establish and maintain project governance frameworks, steering committees, executive reporting, and decision-making processes.
• Develop, manage, and communicate an integrated project plan across multiple workstreams.
• Coordinate cross-functional teams including business, technology, architecture, and data stakeholders.
• Manage implementation partners and external vendors to ensure delivery objectives are met.
• Track project risks, issues, assumptions, and dependencies (RAID) and drive resolution.
• Provide regular status updates and executive-level reporting to sponsors and leadership teams.
• Drive stakeholder alignment and change management activities throughout the program lifecycle.
• Collaborate with architects, data engineers, and business leaders to support customer data transformation efforts.
• Ensure project milestones, deliverables, budgets, and timelines remain on track.

Skills

CRM transformation

Vendor management

Executive reporting

Governance

Cross-functional leadership

Stakeholder management

Job description

Sr Project Manager -- CRM Implementation

Location: Bellevue, WA (Hybrid)

Overview

Our client is seeking a Sr Project Manager to lead a high-profile CRM transformation and implementation. This role will be responsible for establishing project governance, driving execution across multiple workstreams, coordinating vendors and stakeholders,and providing executive-level visibility throughout a complex enterprise transformation program.

The ideal candidate brings experience leading large-scale CRM transformation/implementation initiatives and has a proven ability to create structure, accountability, and momentum in complex environments.

KeyResponsibilities

• Establish and maintain project governance frameworks, steering committees, executive reporting, and decision-making processes.
• Develop, manage, and communicate an integrated project plan across multiple workstreams.
• Coordinate cross-functional teams including business, technology, architecture, and data stakeholders.
• Manage implementation partners and external vendors to ensure delivery objectives are met.
• Track project risks, issues, assumptions, and dependencies (RAID) and drive resolution.
• Provide regular status updates and executive-level reporting to sponsors and leadership teams.
• Drive stakeholder alignment and change management activities throughout the program lifecycle.
• Collaborate with architects, data engineers, and business leaders to support customer data transformation efforts.
• Ensure project milestones, deliverables, budgets, and timelines remain on track.

Required Qualifications

• 10+ years of project or program management experience in enterprise environments.
• Experience leading large-scale CRM transformation and implementation efforts
• Strong project governance experience, including executive reporting, steering committees, risk management, and decision frameworks.
• Demonstrated ability to create structure and execution discipline in ambiguous or evolving environments.
• Experience managing multiple vendors and implementation partners.
• Strong understanding of enterprise integrations, customer data platforms, and data governance concepts.
• Ability to effectively communicate with both technical teams and executive stakeholders.
• Hands-on leadership style with ownership of planning, coordination, governance, and delivery activities.

Work Environment

• Hybrid work environment.
• Flexible onsite schedule.
• Collaborative culture with strong partnership between internal teams and external vendors.
• Opportunity to work on a strategic enterprise transformation with executive sponsorship.

Job Type & Location

This is a Contract position based out of Bellevue, WA.

Pay and Benefits

The pay range for this position is $80.00 - $90.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan -- Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Bellevue,WA.

Application Deadline

This position is anticipated to close on Sep 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.