Program Administrator

TEKsystems; Richland (WA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid time off

Job summary

TEKsystems is seeking a Program Administrator to support Data Center Operations leadership in Richland, WA. The role coordinates programs across data center locations, tracks progress, and manages stakeholder communications.

You will gather operational data, prepare weekly status reports and dashboards, and help maintain documentation and workflow processes. Strong organizational and communication skills are essential.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 2+ years of program coordination, project administration, operations support, or business support experience.
• Experience producing reports, dashboards, and operational metrics.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and Teams.

Responsibilities

• Coordinate day-to-day program activities across data center locations.
• Act as hub for stakeholder communications.
• Schedule and facilitate meetings and reviews.
• Support escalation procedures implementation.
• Collect and organize operational data.
• Prepare weekly status reports and dashboards.
• Track KPIs and SLAs.
• Maintain reporting templates and docs.
• Manage program documentation and action items.
• Monitor milestones and timelines.
• Maintain workflow tracking and status updates.
• Assist with audit readiness.
• Follow SOPs and identify process gaps.
• Support workflow enhancements and reporting improvements.
• Document risks, issues, dependencies; escalate per governance.
• Support issue resolution follow-ups.

Job description

The Program Administrator supports Data Center Operations leadership by providing program coordination, reporting support, project administration, operational tracking, and communication management across PDX region data center clusters.

The Program Administrator supports Data Center Operations leadership by providing program coordination, reporting support, project administration, operational tracking, and communication management across PDX region data center clusters.

Key Responsibilities

Program Coordination

• Coordinate day-to-day program activities across multiple data center locations.
• Serve as a communication and coordination hub among stakeholders.
• Schedule and facilitate meetings, reviews, and follow-up activities.
• Support implementation of established escalation procedures.

Reporting & Metrics

• Collect, validate, and organize operational data from approved systems.
• Prepare weekly program status reports and metric dashboards.
• Track key performance indicators and service-level metrics.
• Maintain reporting templates and documentation repositories.

Administrative Support

• Manage program documentation, meeting notes, action items, and deliverables.
• Monitor progress against project milestones and timelines.
• Maintain workflow tracking systems and status updates.
• Support audit readiness and documentation management.

Process Management

• Follow and support standardized operating procedures.
• Identify process gaps and improvement opportunities.
• Assist with implementation of workflow enhancements and reporting improvements.
• Maintain feedback collection and routing processes.

Risk & Issue Tracking

• Document risks, issues, dependencies, and mitigation activities.
• Escalate concerns according to established governance processes.
• Support follow-up activities to ensure issue resolution.

Required Qualifications

• Bachelor's degree or equivalent professional experience.
• 2+ years of program coordination, project administration, operations support, or business support experience.
• Experience producing reports, dashboards, and operational metrics.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Excel, Word, PowerPoint, SharePoint, and Teams.

Success Measures

• Accurate and timely delivery of weekly reporting.
• Effective coordination of stakeholder communications.
• Maintenance of project documentation and operating procedures.
• Timely escalation and tracking of operational issues.
• Contribution to reducing administrative workload for managers.
• Support of program performance targets and workflow completion goals.

Skills

Program management, Project management

Additional Skills & Qualifications

• Experience supporting data center operations, IT operations, or technical teams.
• Experience with reporting tools such as Power BI.
• Familiarity with project management methodologies and operational governance frameworks.
• Experience supporting large enterprise environments.

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Richland, WA.

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Richland,WA.

Application Deadline

This position is anticipated to close on Sep 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.