Senior Project Manager, Corporate Real Estate
Manulife/John Hancock
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Benefits offered by this job
Job summary
Manulife/John Hancock in Boston is seeking a Senior Project Manager to lead complex corporate real estate programs from planning through delivery in a hybrid work setting.
You will manage budgets, timelines, risks, and cross-functional governance while mentoring a Project Coordinator and coordinating with Finance, Legal, Procurement, and HR to enable workplace transformation.
Qualifications
- Bachelor’s degree in Business, PM, Engineering, Architecture, Real Estate or related field.
- 7+ years of progressive project management experience with complex, cross-functional projects.
- Experience delivering corporate real estate, workplace, or capital projects.
- Proven ability to manage budgets, timelines, risks, vendors, and governance.
Responsibilities
- Lead end-to-end delivery of corporate real estate projects, including relocations and transformations.
- Develop project charters, plans, schedules, budgets, risks, and governance routines.
- Provide leadership and coaching to a Project Coordinator supporting execution.
- Partner with senior leaders across Finance, Technology, Procurement, HR, Risk, Legal.
Skills
Education
Tools
Job description
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.
The Senior Project Manager, Real Estate will lead the planning, governance, and delivery of complex corporate real estate projects that support Manulife’s workplace strategy, operational priorities, and business transformation objectives. This role is accountable for managing end-to-end project delivery, aligning cross-functional stakeholders, overseeing budgets and vendors, identifying and mitigating risks, and ensuring projects are delivered on time, within scope, and in alignment with business expectations. The role will also provide direct leadership, prioritization, coaching, and oversight to a Project Coordinator who supports project administration, documentation, reporting, scheduling, and tracking activities.
Lead end-to-end delivery of complex corporate real estate projects, including workplace renovations, office relocations, space optimization initiatives, consolidations, and workplace transformation programs. Develop and maintain project charters, integrated project plans, schedules, budgets, risk registers, governance routines, communication plans, and implementation roadmaps. Define project scope, objectives, milestones, dependencies, success measures, and decision points in partnership with business and functional stakeholders. Drive disciplined execution across multiple workstreams, ensuring project deliverables are completed on time, within budget, and aligned to approved scope and quality expectations.
Provide direct leadership, direction, coaching, and performance support to a Project Coordinator reporting into the role. Set priorities and delegate project coordination activities, including project documentation, meeting coordination, action tracking, status reporting, budget tracking support, and maintaining project artifacts. Ensure the Project Coordinator has clear expectations, appropriate context, and effective routines to support timely and accurate project execution across workstreams. Review and quality-check coordinator outputs to ensure project materials, trackers, decisions, risks, and follow-ups are accurate, complete, and executive-ready.
Partner with senior leaders, business units, Corporate Real Estate, Finance, Technology, Procurement, HR, Risk, Legal, and external partners to align project outcomes to business needs. Facilitate decision-making forums and provide clear project updates, recommendations, risks, trade‑offs, and escalation items to steering committees and executive sponsors. Build alignment across diverse stakeholder groups, influencing priorities and resolving issues that may impact delivery timelines, costs, resources, or adoption.
Manage project budgets, capital expenditures, forecasts, cost tracking, variance reporting, and financial governance in partnership with Finance and business stakeholders. Monitor project performance against approved budgets and timelines, proactively identifying cost pressures, financial risks, and opportunities for efficiency. Support business case development, cost‑benefit analysis, and investment recommendations for real estate initiatives as required.
Lead and coordinate external vendors, consultants, contractors, architects, design partners, construction partners, and service providers to ensure delivery against project expectations. Partner with Procurement and Legal to support vendor selection, onboarding, statement of work development, contract adherence, and issue resolution. Hold internal and external partners accountable for deliverables, timelines, quality standards, and budget commitments.
Identify, assess, and manage project risks, issues, dependencies, assumptions, and constraints, escalating appropriately with clear mitigation options and recommendations. Ensure projects comply with corporate policies, real estate standards, governance requirements, security expectations, and applicable risk controls. Support change management activities associated with workplace and real estate projects, including stakeholder engagement, communications, readiness planning, and adoption support.
Prepare executive‑ready project materials, dashboards, status reporting, meeting materials, decision logs, and steering committee updates. Maintain accurate project documentation, including plans, budgets, actions, decisions, risks, and key deliverables. Contribute to the continuous improvement of project management practices, governance frameworks, tools, templates, and delivery standards within Corporate Real Estate.
- Bachelor’s degree in Business, Project Management, Engineering, Architecture, Construction Management, Real Estate, Facilities Management, or a related discipline; equivalent experience may be considered.
- 7+ years of progressive project management experience, with demonstrated ownership of complex, cross‑functional projects.
- Experience delivering corporate real estate, workplace, facilities, construction, capital improvement, relocation, or infrastructure‑related projects.
- Experience leading, mentoring, or directly managing project coordination resources, including assigning priorities, reviewing deliverables, and developing project support capability.
- Proven ability to manage project budgets, timelines, risks, vendors, stakeholders, governance routines, and executive reporting.
- Strong stakeholder management skills, with the ability to influence, challenge constructively, and align senior stakeholders across business and functional teams.
- Strong analytical and financial acumen, including experience with forecasting, budget tracking, variance analysis, and decision support.
- Excellent communication, facilitation, presentation, problem‑solving, and organizational skills.
- Advanced proficiency with Microsoft Office tools, including Excel and PowerPoint; experience with project management tools such as Microsoft Project, Smartsheet, Planview, or similar platforms is an asset.
- PMP, or other relevant project management certification preferred.
- Experience within financial services, insurance, corporate real estate, workplace strategy, facilities operations, or a large matrixed enterprise environment.
- Experience supporting hybrid workplace, occupancy strategy, space planning, employee experience, or business transformation initiatives.
- Familiarity with vendor contracts, procurement processes, leasehold improvements, capital planning, or construction project delivery.
- Prior people leadership experience, including managing, coaching, or developing junior project management or project coordination professionals.
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/JohnHancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Location: Boston, Massachusetts
Working Arrangement: Hybrid
Salary range is expected to be between $92,475.00 USD - $160,290.00 USD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
- health
- dental
- mental health
- vision
- short- and long‑term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- up to 11 paid holidays
- 3 personal days
- 150 hours of vacation
- 40 hours of sick time (or more where required by law) each year
- full range of statutory leaves of absence
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.
- Family & Medical Leave
- Employee Polygraph Protection
- Right to Work
- E-Verify
Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry‑leading AI, and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia‑Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026
Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.
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