Senior Project Manager - Business Process Improvement

Placements24; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus opportunities

Medical and retirement benefits

Professional development

Hybrid work environment

Job summary

Placements24 is seeking a Senior Project Manager to lead business process improvement initiatives in East London. You will analyze workflows, identify inefficiencies, and implement optimized processes that boost productivity and reduce costs.

Collaborate with cross-functional teams to document current state, design future state, and manage implementation of new processes and systems with strong change management. Excellent communication and leadership are essential.

Qualifications

• 7+ years of project management experience with process improvement.
• Track record of efficiency gains and cost reductions.
• Experience with process mapping and BPMN.
• Lean or Six Sigma experience is desirable.

Responsibilities

• Lead assessment and redesign of key business processes.
• Develop detailed project plans with scope, timelines, budgets.
• Collaborate with cross-functional teams to document current and future state.
• Manage implementation of new processes and systems.
• Identify and mitigate risks related to process changes and tech adoption.
• Measure and report on impact of improvements.

Skills

Analytical skills

Leadership

Change management

Communication

Education

Bachelor's degree in Business/Engineering

Tools

BPMN

Job description

About the Role

Our client is looking for a motivated Senior Project Manager to lead initiatives focused on business process improvement in East London. This role is critical for analyzing existing workflows, identifying inefficiencies, and implementing optimized processes that drive productivity and reduce operational costs. You will work collaboratively with various departments to streamline operations, enhance customer satisfaction, and contribute to the overall strategic goals of the company within the Eastern Cape. The ideal candidate possesses strong analytical skills and a passion for driving operational excellence.

Key Responsibilities

• Lead the assessment and redesign of key business processes to enhance efficiency and effectiveness.


• Develop detailed project plans, including scope, timelines, resource allocation, and budgets for process improvement projects.


• Collaborate with cross-functional teams to document current state processes and design future state improvements.


• Manage the implementation of new processes and systems, ensuring smooth transitions and minimal disruption.


• Identify and mitigate risks related to process changes and technology adoption.


• Measure and report on the impact of implemented improvements, ensuring that objectives are met and benefits realized.

Requirements

• Minimum of 7 years of experience in project management, with a specialization in business process improvement or operational excellence.


• Proven track record of successfully leading projects that resulted in measurable efficiency gains and cost reductions.


• Strong analytical skills and experience with process mapping and modeling tools (e.g., BPMN).


• Experience with Lean or Six Sigma methodologies is highly desirable.


• Excellent communication, leadership, and change management skills.


• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.

Benefits

• Competitive salary and performance-driven bonus opportunities.


• Comprehensive medical aid and retirement fund benefits.


• Opportunities for professional development and continuous learning.


• A supportive and collaborative work environment focused on innovation in East London.


• Hybrid working model that offers flexibility and a healthy work-life balance.