Senior Project Manager - AI-Ready Connectivity (Remote)

Lumen; Frankfort (KY); Remote; USD 85,000 - 113,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Bonus program

Job summary

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will serve as the primary point of contact, bringing together customers, internal teams, and vendors to deliver solutions on time, within scope, and within budget.

This role rewards an experienced project leader who can navigate competing priorities, anticipate risks, and communicate confidently with technical teams and senior stakeholders.

Qualifications

• Bachelor's degree or at least five years of related experience.
• Experience managing complex customer-facing technology implementations.
• Experience with fiber delivery projects and OSP/ISP infrastructure.
• Strong written and verbal communication for executive-level updates.
• Ability to lead cross-functional teams and work with customers and internal partners.
• PMP or PRINCE2 certification is preferred.
• Experience applying change control and defining KPIs.
• Understanding how technology solutions support business strategies.

Responsibilities

• Lead highly complex customer implementation projects and programs throughout the full project lifecycle.
• Develop and manage project plans, schedules, resource requirements, deliverables, and success measures.
• Serve as the primary customer contact, providing clear updates and maintaining alignment on scope, responsibilities, timelines, and expectations.
• Analyze project progress and deliver concise status, risk, jeopardy, and executive-level reports.
• Identify and manage risks, dependencies, and schedule changes, escalating issues and recommending alternatives when appropriate.
• Coordinate internal teams and external vendors to support the timely delivery of contracted services.
• Facilitate project meetings, document decisions, and track action items through completion.
• Mentor team members, promote consistent project management practices, and identify additional customer needs that may create future sales opportunities.

Skills

Project management

Stakeholder management

Cross-functional leadership

Communication skills

Vendor coordination

Education

Bachelor's degree or equivalent

Job description

Lumen is seeking a Lead Project Manager to guide large-scale, complex customer deployments from planning through completion. You will serve as the primary point of contact, bringing together customers, internal teams, and vendors to deliver solutions on time, within scope, and within budget.

This role rewards an experienced project leader who can navigate competing priorities, anticipate risks, and communicate confidently with technical teams and senior stakeholders.