Senior Project Manager

languageline; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

LanguageLine is seeking an experienced Localization Project Manager in the United States to lead projects from planning through delivery. You will coordinate internal teams, linguists, and contractors, ensuring on-time, on-budget results that meet client specifications.

Role includes mentoring junior staff, maintaining strong client relationships, and driving quality across deliverables in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong understanding of project management practices, ideally in localization or translation services.
• Excellent organization, attention to detail, and ability to manage multiple activities independently.
• Strong written, verbal, and interpersonal communication skills for client and team coordination.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and database concepts.

Responsibilities

• Develop project workflows and schedules with client-facing and delivery teams, keeping communication clear across concurrent work.
• Coordinate linguist and contractor assignments, monitor progress, and address delivery or quality issues.
• Track project status, costs, risks, and client changes; communicate key updates to clients and account stakeholders.
• Review quality controls and authorize completed work for delivery against client requirements.
• Build client relationships, identify potential follow-on work, and share opportunities with sales colleagues.
• Mentor or supervise project managers and coordinators, and recommend improvements to processes and services.

Skills

Project management

Localization

Client relations

Mentoring

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Role overview

Lead localization projects from planning through delivery, serving as a primary contact for clients and coordinating internal teams, project managers, coordinators, linguists, and contractors. The role combines project ownership with client relationship development, quality oversight, and mentoring to ensure work meets agreed timelines, budgets, and specifications.

Responsibilities

• Develop project workflows and schedules with client-facing and delivery teams, keeping communication clear across concurrent work.
• Coordinate linguist and contractor assignments, monitor progress, and address delivery or quality issues.
• Track project status, costs, risks, and client changes; communicate key updates to clients and account stakeholders.
• Review quality controls and authorize completed work for delivery against client requirements.
• Build client relationships, identify potential follow-on work, and share opportunities with sales colleagues.
• Mentor or supervise project managers and coordinators, and recommend improvements to processes and services.

Requirements

• Bachelor’s degree or equivalent experience.
• Strong understanding of project management practices, ideally in localization or translation services.
• Excellent organization, attention to detail, and ability to manage multiple activities independently.
• Strong written, verbal, and interpersonal communication skills for client and team coordination.
• Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and database concepts.

Nice to have

• Foreign language skills.
• Experience mentoring project staff or contributing to process and quality improvement initiatives.