Senior Project Manager

cleo; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Flexible PTO

401(k) matching

FSA/HSA options

Employee assistance program

Paid parental leave

Remote work

Job summary

cleo is seeking a delivery-focused Project Manager to lead customer-facing technology implementations from kickoff through completion. You will own outcomes across scope, schedule, budget, and quality while coordinating customer stakeholders, engineers, and internal teams.

The role emphasizes AI-enhanced delivery practices and practical workflows, with ~15% travel for client visits and partner meetings. A strong background in cloud projects and portfolio coordination is required.

Qualifications

• Bachelor’s degree in computer science, MIS, or related field.
• At least five years of project management experience.
• Experience delivering cloud-based technology solutions.
• Experience managing resources, schedules, and budgets.

Responsibilities

• Manage a portfolio of concurrent customer projects.
• Lead kickoffs, planning sessions, and delivery meetings; inform stakeholders of progress, schedule, budget, and risks.
• Coordinate implementation engineers and supporting departments to deliver outcomes.
• Own project deliverables and communicate value of solutions.
• Maintain time accounting, forecasting, resource planning, and budget management.

Skills

Stakeholder management

Executive presentation

Organization

Attention to detail

Multi-project management

Education

Bachelor’s degree in CS / MIS / related field

Tools

Portfolio management software

Job description

Role overview

Manage customer-facing technology implementation projects from kickoff through completion, taking ownership of delivery outcomes across scope, schedule, budget, and quality. The role coordinates customer stakeholders, implementation engineers, and internal teams, while contributing delivery practices and practical AI workflows to a growing project management organization.

Responsibilities

• Manage a portfolio of concurrent customer projects, including work for strategic accounts.
• Lead kickoffs, planning sessions, and recurring delivery meetings; keep stakeholders informed about progress, schedule, budget, and risks.
• Coordinate implementation engineers and supporting departments, helping teams deliver agreed customer outcomes.
• Own project deliverables and communicate the value of the solutions being implemented.
• Maintain sound time accounting, forecasting, resource planning, and budget management practices.
• Apply AI where it can support project plans, meeting notes, status updates, risk tracking, and action management; document repeatable workflows and assess their results.

Requirements

• Bachelor’s degree in computer science, management information systems, or a related field.
• At least five years of project management experience and a commitment to continued development in the profession.
• Demonstrated success delivering cloud-based technology solutions.
• Experience managing project resources, schedules, and budgets using portfolio management or related tools.
• Strong stakeholder management, executive presentation, organization, and attention to detail.
• Ability to coordinate technical and business teams while managing multiple customer projects at once.

Nice to have

• PMP certification.
• Experience with EDI, managed file transfer, data movement, or file transfer technologies.

Benefits and work setup

• Remote work environment with travel of about 15% for customer visits, partner meetings, industry events, and team planning.
• Listed compensation range: $110,000–$130,000. Benefits include health, dental, and vision coverage, flexible paid time off, 401(k) matching, FSA and HSA options, an employee assistance program, and paid parental leave.