Senior Project Manager

Cleo; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Great Healthcare + Dental + Vision

Flexible PTO

401k match

Remote work environment

Paid Parental Leave

Job summary

Cleo is seeking a Senior Project Manager to lead cloud-based, integration-focused solutions for external customers. You will coordinate with customers and internal teams to ensure on-time, on-budget delivery while managing scope and quality targets.

The role requires a PM mindset, strong communication, and the ability to work with executives and engineering staff. Remote work is available with travel up to 15% in the United States.

Qualifications

• 5+ years of project management experience.
• Bachelor’s degree in CS or MIS or related field.
• PMP certification preferred.
• Experience with EDI, MFT or file transfer technologies.

Responsibilities

• Manage a portfolio of projects tied to strategic accounts.
• Own project delivery outcomes from kickoff to closure for customer facing solutions.
• Communicate status, schedule, budget, and risk with stakeholders.
• Conduct project kickoffs, planning sessions, and delivery meetings.
• Lead implementation engineers and drive positive results for Cleo and customers.
• Articulate the value of Cleo’s solutions to customers.
• Own all project deliverables and outcomes.
• Support growth with time accounting, forecasting, and budget management.
• Coordinate activities with customers and internal teams across departments.
• Help shape a growing PMO with delivery experience.

Skills

Project management

Stakeholder management

Executive presentation

Communication skills

Cloud-based solutions

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in MIS

Tools

PPM software

Job description

Cleo’s Professional Services Project Management Office (PMO) is looking for a Senior Project Manager to support and be a part of our organization’s continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers with bonus points for B2B Integration and/or EDI experience. The Senior Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Senior Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high performing team.

What You Will Be Doing

• Manage a portfolio of projects including efforts tied to strategic accounts
• Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer facing solutions
• Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
• Conduct project kickoffs, planning sessions, and regular delivery meetings
• Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers
• Understand and communicate the value of Cleo’s solutions to our customers
• Thrive on assuming ownership for all project deliverables and outcomes
• Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management
• Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects
• Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset

Requirements

• Bachelor’s degree in Computer Science, Management Information Systems, or related field
• 5+ years of work experience in Project Management with a desire for continued growth in the profession
• Project Management Professional (PMP) certification preferred
• Prior experience with EDI, MFT, data movement, or file transfer technologies highly preferred
• Experience managing resources, schedules and budgets within Project Portfolio Management (PPM) or related software tools
• Must be well organized and detail oriented
• Demonstrated experience delivering cloud-based technology solutions
• Exceptional stakeholder management and executive presentation skills
• Skilled with interacting and coordinating across multiple business and technical teams
• Ability to manage a portfolio of multiple customer projects concurrently
• Travel Required: 15%

A few things we have to offer

• Compensation Range - $110,000 - $130,000
• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Remote work environment
• Representing a company with 4,000+ clients and a 99% retention rate
• Accelerated title and salary growth potential
• A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [e-mail].

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.