Senior Project Manager

IDT; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work Georgia/Poland

Hybrid/on-site/remote Belarus/Moldova

Competitive salary

Top-tier hardware

Career growth opportunities

English classes

Job summary

IDT Corporation is seeking a detail-oriented Project Manager to oversee the marketing department's technical and creative workflows. You will coordinate between SEO, technical writers, designers, developers, and CRM teams, ensuring quality and timely delivery throughout planning, execution, and QA sign-off.

You will lead cross-functional collaboration, manage timelines and resources, and optimize processes for efficiency.

Qualifications

• Minimum 5 yrs project management experience in marketing/tech/agency.
• Experience coordinating cross-functional teams.
• Experience managing projects with both creative and technical components.
• Proficient with Jira, Trello, and other PM tools.
• Excellent English communication skills.
• Ability to review design files in Figma and provide feedback.
• Strong organizational and attention to detail.
• familiarity with Zoho CRM workflows and integrations.
• Knowledge of web development/design workflows.
• PM certifications (PMP/CAPM) are a plus.

Responsibilities

• Oversee end-to-end marketing project workflows.
• Coordinate cross-functional teams including SEO, writers, design, dev, and CRM.
• Develop timelines, milestones, and deliverables; track progress and adjust timelines.
• Allocate resources across multiple concurrent projects.
• Coordinate with CRM team on data workflows and Zoho CRM integration.
• Establish QA protocols with QA Specialist and ensure quality before launch.
• Review design files in Figma and facilitate feedback loops between teams.
• Maintain project documentation, timelines, and status reports.
• Provide updates to leadership on project status, risks, and blockers.
• Identify workflow inefficiencies and drive process improvements.

Skills

Project management

Cross-functional coordination

Leadership

Communication

Analytical thinking

Adaptability

Tools

Jira

Trello

Asana

Monday.com

ClickUp

Smartsheet

Wrike

Zoho CRM

Figma

Google Workspace

Job description

We are seeking a detail-oriented and organizedProject Manager to oversee the execution of our marketing department's technical and creative workflows. In this role, you will be ensuring seamless collaboration between SEO specialists, technical writers, designers, web developers, our CRM team, and outsource agents. Working closely with our QA Specialist, you will ensure that all projects meet quality standards and are delivered on schedule. You will serve as the central hub coordinating multiple moving parts, from initial planning and resource allocation through final QA sign-off and project delivery.

Key Responsibilities

• Workflow Management: Oversee and coordinate end-to-end technical and creative project workflows across the marketing department
• Cross-Functional Coordination: Facilitate communication and collaboration between SEO, technical writing, design, web development, and CRM teams
• Project Planning & Execution: Develop project timelines, milestones, and deliverables; track progress and adjust timelines as needed
• Resource Allocation: Manage team capacity and assign resources effectively across multiple concurrent projects
• CRM Integration: Coordinate with the CRM team on data workflows, system updates, and ensure marketing initiatives are properly integrated with Zoho CRM
• Quality Assurance: Work closely with the QA Specialist to establish testing protocols, review quality checkpoints, and ensure all deliverables meet standards before launch
• Design Review & Feedback: Review design files in Figma/other, and facilitate feedback loops between creative and development teams
• Documentation: Maintain comprehensive project documentation, timelines, and status reports
• Stakeholder Communication: Provide regular updates to leadership on project status, risks, and blockers
• Process Improvement: Identify inefficiencies in workflows and recommend improvements to enhance team productivity

Required Qualifications & Skills

Professional Experience

• Minimum 5 yrs. project management experience in a marketing, technology, or agency environment
• Proven experience coordinating cross-functional teams
• Demonstrated experience managing projects with both creative and technical components

Technical Skills & Tools

• Project Management Software: Hands-on experience with Jira and Trello, + any of the following:
• Asana
• Monday.com
• ClickUp
• Smartsheet
• Wrike
• Zoho CRM: Familiarity with workflows, data management, and integration processes
• Figma Familiarity: Ability to review design files, provide feedback, and understand design-to-development handoff
• Proficiency with Google Workspace (slides, sheets, docs, drive, calendar, etc.)
• Comfortable with project tracking, spreadsheets, and status reporting tools

Core Competencies

• Organization & Attention to Detail: Ability to manage multiple projects simultaneously while maintaining accuracy
• Communication/English Language: Clear verbal and written English communication
• Problem-Solving: Ability to identify issues quickly and work toward solutions proactively
• Leadership: Capable of driving accountability without direct authority; ability to influence and motivate team members
• Analytical Thinking: Comfortable understanding of technical requirements and translating them for non-technical stakeholders
• Adaptability: Ability to thrive in a dynamic environment with changing priorities

Ideal Qualifications

• Experience with marketing automation
• Comfortable with utilizing AI within your role
• Knowledge of web development/design workflows
• PMP, CAPM, or other project management certification a plus
• Familiarity/experience with agile or scrum methodologiesBackground in marketing, digital strategy, or technology
• Experience working with QA teams or testing protocols

What We Offer

• Remote b2b (Georgia/Poland) or hybrid/on-site / remote (Belarus/Moldova) work opportunity
• Stable job with long-term growth perspective
• Competitive salary with annual performance review
• Top-tier hardware to support your productivity
• An exciting and challenging job with talented people around
• Continuous learning and career growth opportunities
• Compensation for professional training, seminars, and conferences
• Referral program – get rewarded for helping us grow the team with talented people
• Company-supported English classes to enhance your professional growthMore perks for the Minsk and Chisinau office employees

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.

We are not "another big IT corporation" - we encourage and support in-house entrepreneurs in developing their ideas into business actions.

We understand the challenge of being apart from those who matter most. BOSS Revolution is our flagship brand. It includes International Calling, Mobile Top Up, and Money Transfer services. It enables people to keep in touch with family and friends around the world as well as to send money to more than 50 countries with low fees and great exchange rates.