Senior Project Manager

Harris; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Public Holidays as applicable

30 days total leave per year

Mediclaim policy

Lifestyle Rewards Program

Group Term Life Insurance

Gratuity

Job summary

ClearDATA is seeking an experienced Senior Cloud Projects Manager to lead end-to-end delivery for enterprise clients, focusing on cloud migrations and compliant implementations. You will bridge internal engineering teams and enterprise healthcare clients, managing timelines, escalations, and handoffs with a focus on strict compliance.

The role is remote with IST evening hours, requiring strong Atlassian tooling experience, and a capability to discuss technical topics with engineers and

Qualifications

• Experience: 7 to 10+ years of dedicated project management experience.
• Mandatory technical background in IT operations, systems administration, cloud infrastructure, or engineering.
• Atlassian Expertise: Jira, Confluence, and Jira Service Management for tracking and documentation.
• Portfolio management: proven track record delivering large enterprise projects in regulated environments.
• PMP Certification – Good to have.

Responsibilities

• Own the end-to-end delivery of implementations, cloud migrations, and projects for enterprise clients.
• Plan and report budgeting, time tracking, and provide status updates to executives.
• Develop and own standard procedures for Professional Services engagements.
• Coordinate across engineering, technical support, and security teams to drive accountability.
• Translate technical roadblocks and milestones into client updates.
• Identify bottlenecks early; serve as primary contact and escalation path for clients.
• Build and maintain scalable project workflows for visibility to teams and clients.
• Ensure all activities comply with healthcare compliance and security standards.

Skills

Project management

IT operations

Cloud infrastructure

Engineering

Portfolio management

PMP Certification

Tools

Jira

Confluence

Jira Service Management

Job description

Business Unit:

At ClearDATA, we provide secure, compliant cloud and managed services designed specifically for the healthcare industry. We are looking for a Senior Cloud Systems Engineer to join our Professional Services team and lead technical implementations across AWS, Azure, and GCP environments.

Job Summary:

We need an experienced, highly technical Project Manager who can bridge the gap between our internal engineering teams and our enterprise healthcare clients. You won’t just be checking boxes on a timeline; you will be navigating complex technical requirements, managing escalations, and ensuring our frontline technical teams can deliver on time and within strict compliance standards

Work Mode:

Remote

Shift Timings:

Monday to Friday – 5:30pm IST to 2:30am IST

Location:

Mumbai - Remote

Core Responsibilities

• Project Execution:Own the end-to-end delivery of implementations, cloud migrations, and operational projects for high-revenue enterprise clients.

• Planning and Reporting:Own project planning, budgeting, time tracking, and deliver regular status updates directly to executives.

• Procedure Development:Implement and own standard procedures for Professional Services engagements in close coordination with other internal teams.

• Cross Functional Alignment:Coordinate across engineering, technical support, and security teams to drive accountability, without micromanaging technical execution.

• Technical Translation:Act as the primary bridge between technical teams and clients, translating technical roadblocks and operational milestones into clear, actionable client updates.

• Risk and Escalation Management:Identify technical and operational bottlenecks early. Serve as the definitive point of contact and escalation path for clients during complex delivery phases.

• Process Architecture:Build, track, and maintain scalable project workflows that provide clear visibility for both internal teams and clients.

• Compliance Adherence:Ensure all project activities and technical handoffs strictly operate within healthcare compliance and security standards undefined.

What We Are Looking For:

• Experience:7 to 10+ years of dedicated project management experience. This is a strict requirement, as this role directly supports the frontline teams handling our healthcare managed services .

• Mandatory Technical Background:Previous hands-on experience in IT operations, systems administration, cloud infrastructure, or engineering. You must be able to understand technical project components natively and hold your own in engineering discussions.

• Atlassian Expertise:Mandatory experience utilizing the Atlassian software platform (Jira, Confluence, and Jira Service Management) for project tracking, workflow configuration, and documentation.

• Portfolio Management:Proven track record of managing large project portfolios and successfully delivering enterprise projects in a highly regulated environment.

• PMP Certification – Good to have.

Soft Skills/ Behavioural Skills:

1. Excellent Communication Skills (Written & Verbal)

2. Working Independently.

3. Critical Thinking

Benefits:

• Annual Public Holidays as applicable
• 30 days total leave per calendar year
• Mediclaim policy
• Lifestyle Rewards Program
• Group Term Life Insurance
• Gratuity
• …and more!