We are seeking an experienced Senior Project Manager to lead complex, high-visibility technology initiatives within an enterprise PMO. This individual will partner closely with application development teams, business stakeholders, technology leaders, and executive leadership to ensure successful delivery of strategic initiatives. The ideal candidate brings a strong combination of healthcare/health insurance industry experience, technology delivery expertise, executive presence, and disciplined project management. This role requires someone who can independently lead complex initiatives, anticipate issues, drive decisions, and effectively communicate project status, risks, financials, and recommendations to senior and executive leadership.
Key Responsibilities
- Lead complex, high-visibility software development, implementation, and technology initiatives from planning through delivery.
- Partner closely with application development and technology delivery teams to manage scope, timelines, dependencies, resources, risks, and overall project execution.
- Develop and maintain comprehensive project plans, including integrated timelines, milestones, dependencies, resource requirements, and critical paths.
- Manage multiple related workstreams and identify opportunities to optimize sequencing and reduce overall delivery timelines.
- Lead cross-functional teams across business, application development, technology, vendors, and other organizational areas.
- Provide clear, concise project updates to CIO-level and senior leadership, including overall status, key risks, financials, dependencies, decisions, and recommended actions.
- Lead executive and stakeholder status meetings while driving accountability for decisions, deliverables, and open action items.
- Manage project budgets, resource plans, monthly financial forecasts, and planned-versus-actual variances.
- Proactively identify project risks and issues, develop mitigation and contingency plans, and elevate appropriately.
- Manage project scope and change control while clearly communicating impacts to schedule, budget, resources, and business objectives.
- Ensure alignment with established PMO governance, reporting, quality, and project management standards.
- Manage vendor relationships and support procurement, contracting, and vendor performance activities as required.
- Serve as a trusted partner to business and technology leadership while promoting project management best practices across project teams.
Required Qualifications
- 7+ years of progressive project management experience, including experience within an enterprise PMO.
- Significant experience leading software development, application development, implementation, or other complex technology initiatives.
- Demonstrated experience managing large, cross-functional projects involving multiple business and technology teams.
- Strong experience with project planning, financial forecasting, budget management, resource planning, risk management, and executive reporting.
- Proven ability to communicate and present effectively to senior and executive leadership.
- Strong critical-thinking and problem-solving skills with the ability to anticipate issues and drive decisions.
- Experience using Microsoft Project or similar enterprise project planning tools.
- Strong understanding of Agile, Waterfall, and hybrid delivery methodologies.
Preferred Qualifications
- Healthcare payer/health insurance experience strongly preferred.
- Experience supporting initiatives involving claims, enrollment, benefits, Medicare, care management, data, digital platforms, or other health insurance functions.
- Experience with Clarity or similar PMO/portfolio management tools.
- Experience managing vendors, contracts, and third-party delivery partners.