Senior Project Manager

Convergys; Omaha, Northern (NE, KY); Hybrid; USD 92,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Concentrix in Omaha, NE is seeking an experienced Senior Project Manager to lead complex technology initiatives across multiple teams and vendors. You will guide agile delivery, manage dependencies, and translate strategy into executable plans.

The role emphasizes clear communication with executives, risk management, and hands-on rollout readiness. Requires 7–15 years in project management, protected by scaled agile practices and Jira analytics.

Qualifications

• 7–15 years of project management experience in technology, software, or transformation initiatives.
• Strong experience running agile teams in matrixed environments.
• Solid understanding of scaled agile practices (PI Planning, cross-team dependencies).
• Experience using Jira dashboards, metrics, and delivery data to guide decisions.

Responsibilities

• Lead complex projects across multiple teams, workstreams, and priorities.
• Coordinate PI Planning and dependency management in a scaled agile setup.
• Break down initiatives into plans, milestones, and execution paths.
• Mitigate risks and blockers; escalate as needed to keep projects on track.
• Drive readiness activities and post-launch follow-through with stakeholders.

Skills

Agile leadership

Jira dashboards

Scaled Agile

Stakeholder communication

Tools

Jira

Job description

## Senior Project ManagerApply: Omaha, NE 68179: Full time: Posted Today: End Date: September 30, 2026 (6 days left to apply): R1766443Job Title:Senior Project ManagerJob DescriptionWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. **Role: Senior Project Manager****Location: Omaha, NE (Onsite – 5 Days a week)** **Job Description** We are seeking an experienced Project Manager to lead complex initiatives across multiple teams, stakeholders, and delivery workstreams. In this role, you will guide agile teams, manage matrixed development environments, use data to drive decisions, and ensure projects move from inception through execution with clarity, alignment, and momentum.This is an ideal opportunity for a strong, collaborative leader who thrives in fast-paced environments, communicates confidently from working-team level to executive leadership, and brings structure, focus, and accountability to high-performing teams. **Responsibilities*** Lead complex projects and initiatives across multiple teams, workstreams, stakeholders, and business priorities.* Manage agile delivery teams using scaled agile practices, including PI Planning, dependency coordination, team alignment, and delivery tracking.* Break down projects into clear plans, milestones, deliverables, ownership models, and execution paths.* Use Jira reporting, metrics, and team health indicators to assess progress, identify trends, and drive data-informed decisions.* Coordinate matrixed development teams to ensure priorities, risks, dependencies, and timelines are clearly understood and actively managed.* Partner with third-party vendors and external stakeholders to support project delivery, launch readiness, and execution success.* Proactively identify, mitigate, and escalate risks, issues, blockers, and dependencies to keep projects on track.* Support team formation, onboarding, and ramp-up of new team members to accelerate productivity and alignment.* Facilitate clear and consistent communication across all stakeholder levels, from delivery teams to executive leadership.* Drive project launches by coordinating readiness activities, cross-functional alignment, execution planning, and post-launch follow-through.* Foster a high-performing team environment built on collaboration, accountability, transparency, and continuous improvement.* Complete all assigned, mandatory training within the timeframe provided.* Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.**Qualifications*** 7 to 15 years of experience as Project Manager leading complex technology, software, development, or transformation initiatives.* Strong experience running agile teams and managing delivery in matrixed team environments.* Solid understanding of scaled agile practices, including PI Planning and cross-team dependency management.* Experience using Jira reporting, dashboards, metrics, and delivery data to evaluate team health, track progress, and support decision-making.* Demonstrated ability to break down large initiatives into manageable plans, deliverables, milestones, and execution steps.* Strong risk management skills, including the ability to identify, mitigate, escalate, and communicate risks effectively.* Experience working with third-party partners, vendors, or external delivery teams.* Ability to communicate clearly and confidently with technical teams, business stakeholders, senior leaders, and executive audiences.* Strong leadership, collaboration, facilitation, and problem-solving skills.* Ability to ramp up new team members, build team alignment, and support high-performing delivery cultures.* Comfortable operating in fast-moving environments with competing priorities and evolving business needs. The base salary for this position is $92,250 to $94,538 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.