Senior Project Manager

WebMD; Newark (NJ); On-site; USD 76,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Retirement Plan

Life and Disability Insurance

Employee Assistance Program (EAP)

Commuter/Transit Benefits

Job summary

WebMD's Medscape unit is seeking a highly organized Senior Project Manager to lead Medical Affairs programmes for global pharma clients. You will serve as the internal steward on campaigns and client deliverables, coordinating with the Account Management team to ensure flawless execution of timelines, assets, and milestones.

The role requires strong project-management skills, experience with digital content, and the ability to communicate clearly across multi-location teams (US/UK/Europe/India).

Qualifications

• Minimum of three years of project management experience in digital projects, an agency, pharma or Medical Education/Medical Affairs.
• Excellent organization and documentation skills with MS Word, Excel and task management tools like WorkFront and GSuite.

Responsibilities

• Manage internal development and delivery of Medical Affairs projects (content, slides, meetings).
• Set up and manage multiple project timelines in WorkFront.
• Maintain daily timelines and resource planning.
• Review project plans, manage dependencies, adjust timelines.
• Collaborate with cross-location teams (UK, Europe, US, India).
• Lead meetings to discuss milestones and progress.
• Ensure adherence to processes and deliver high-quality launches.
• Translate client priorities across internal teams and manage escalations.
• Provide project-level reporting and dashboards.
• Escalate delays and manage scope with senior leaders.
• Support revenue goals and identify risks.
• Lead pilot programs and client implementations.
• Streamline processes and mentor team members; develop SOPs.

Skills

Project management

Organization

Communication

Deadline-driven

Education

Bachelor's degree in any discipline

Tools

WorkFront

GSuite

MS Word

MS Excel

Job description

WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Role Overview

Medscape is looking for a highly-organised Senior Project Manager to manage Medical Affairs programmes for our global pharmaceutical industry clients. The Senior Project Manager will serve as the internal steward on key campaigns and client deliverables, partnering closely with the Account Management (client-facing) team to support flawless execution. Candidates will need to demonstrate proficiency in project management, timeline execution and developing internal stakeholder relationships, plus the ability to provide detailed, clear and proactive communications.

Responsibilities

• Managing the internal development and delivery of Medical Affairs projects, which may include digital content (online hubs, videos, emails, short-form alerts), slide decks and meeting content
• Setting up and managing multiple project timelines in our digital project management system (WorkFront)
• Daily timeline maintenance to provide an accurate picture of project tasks and resourcing needs
• Reviewing project plans, managing dependencies and critical path issues, and modifying timelines as necessary
• Working with other team members based in multiple locations (UK, Europe, US, India)
• Leading meetings with internal teams to discuss and review timelines, assets, key milestones and progress
• Strong adherence to internal and client processes and requirements, with a focus on delivering high-quality programmes and error-free launches
• Translating client priorities and expectations clearly across internal development teams, and managing acceleration requests. Providing proactive and creative solutions to challenges
• Mastery of project-level reporting and dashboard functions within our project management system
• Following up on delayed tasks and escalating potential project issues/delays to senior team leaders
• Managing to project scope and leading scope escalation meetings
• Supporting overall team revenue goals, identifying potential risks and communicating these independently to team leads
• Serving as internal lead for pilot programmes and custom client implementations
• Working with internal departments to streamline processes for more efficient executions
• Supporting with overall excellence in project management across the team, via implementing training, supporting less experienced team members, developing SOPs

Job Qualifications

• Bachelor's degree in any discipline
• Minimum of three years of project management experience ideally within digital projects, an agency, pharma and/or Medical Education/Medical Affairs
• Excellent organisation and documentation skills (MS Word, Excel, task management systems like WorkFront, GSuite)

Additional desired skills

• Knowledge of marketing-related content, creative and digital processes
• Experience with medical/legal review process within pharmaceutical industry; equivalent experience in a highly regulated industry may substitute
• Familiarity with healthcare professional-focused clients
• Ability to efficiently coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment

Salary range: $76,000 - $85,000

Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.

Benefits

Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

• Health Insurance (medical, dental, and vision coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.