Senior Project Manager

Concentrix CVG Customer Management Group Inc.; Nebraska; Hybrid; USD 92,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Paid Learning Days

Job summary

Concentrix CVG Customer Management Group Inc. in Omaha, NE is seeking an experienced Senior Project Manager to lead complex technology initiatives across multiple teams.

You will guide agile delivery, coordinate with stakeholders, and drive projects from inception through execution with clarity and accountability. The role requires strong leadership, excellent communication, and the ability to manage risks, dependencies, and vendor partnerships in a fast-paced environment.

Qualifications

• 7 to 15 years of experience as Project Manager leading complex technology initiatives.
• Strong experience running agile teams in matrixed environments.
• Solid understanding of scaled agile practices including PI Planning.
• Experience using Jira reporting, dashboards, metrics, and delivery data to evaluate team health and progress.
• Ability to break down large initiatives into manageable plans, deliverables, milestones, and execution steps.
• Strong risk management skills and vendor coordination experience.
• Excellent communication with technical teams and senior stakeholders.

Responsibilities

• Lead complex projects across multiple teams, workstreams, and priorities.
• Manage agile delivery teams using scaled agile practices (PI Planning, dependencies).
• Break down projects into plans, milestones, ownership models, and execution paths.
• Use Jira reporting, metrics, and health indicators to drive decisions.
• Coordinate matrixed development teams to align priorities and timelines.
• Partner with vendors and external stakeholders to support delivery and launches.
• Identify, mitigate, and expedite risks, issues, blockers, and dependencies.
• Support onboarding and ramp-up of new team members to accelerate productivity.
• Facilitate clear communication across stakeholder levels from delivery teams to executives.
• Drive launches with readiness activities and cross-functional alignment.

Skills

Project management

Agile delivery

Stakeholder management

Jira reporting

Risk management

Leadership

Communication

Tools

Jira

Job description

Job Title: Senior Project Manager

Introduction

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Role

Senior Project Manager

Location

Omaha, NE (Onsite – 5 Days a week)

USA, NE, Work-at-Home

#LI-Onsite #Omaha #Nebraska

Job Description

We are seeking an experienced Project Manager to lead complex initiatives across multiple teams, stakeholders, and delivery workstreams. In this role, you will guide agile teams, manage matrixed development environments, use data to drive decisions, and ensure projects move from inception through execution with clarity, alignment, and momentum. This is an ideal opportunity for a strong, collaborative leader who thrives in fast-paced environments, communicates confidently from working-team level to executive leadership, and brings structure, focus, and accountability to high-performing teams.

Responsibilities

• Lead complex projects and initiatives across multiple teams, workstreams, stakeholders, and business priorities.
• Manage agile delivery teams using scaled agile practices, including PI Planning, dependency coordination, team alignment, and delivery tracking.
• Break down projects into clear plans, milestones, deliverables, ownership models, and execution paths.
• Use Jira reporting, metrics, and team health indicators to assess progress, identify trends, and drive data-informed decisions.
• Coordinate matrixed development teams to ensure priorities, risks, dependencies, and timelines are clearly understood and actively managed.
• Partner with third-party vendors and external stakeholders to support project delivery, launch readiness, and execution success.
• Proactively identify, mitigate, and expedite risks, issues, blockers, and dependencies to keep projects on track.
• Support team formation, onboarding, and ramp-up of new team members to accelerate productivity and alignment.
• Facilitate clear and consistent communication across all stakeholder levels, from delivery teams to executive leadership.
• Drive project launches by coordinating readiness activities, cross-functional alignment, execution planning, and post-launch follow-through.
• Foster a high-performing team environment built on collaboration, accountability, transparency, and continuous improvement.
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

Qualifications

• 7 to 15 years of experience as Project Manager leading complex technology, software, development, or transformation initiatives.
• Strong experience running agile teams and managing delivery in matrixed team environments.
• Solid understanding of scaled agile practices, including PI Planning and cross-team dependency management.
• Experience using Jira reporting, dashboards, metrics, and delivery data to evaluate team health, track progress, and support decision-making.
• Demonstrated ability to break down large initiatives into manageable plans, deliverables, milestones, and execution steps.
• Strong risk management skills, including the ability to identify, mitigate, expand, and communicate risks effectively.
• Experience working with third-party partners, vendors, or external delivery teams.
• Ability to communicate clearly and confidently with technical teams, business stakeholders, senior leaders, and executive audiences.
• Strong leadership, collaboration, facilitation, and problem-solving skills.
• Ability to ramp up new team members, build team alignment, and support high-performing delivery cultures.
• Comfortable operating in fast-moving environments with competing priorities and evolving business needs.

Salary and Benefits

The base salary for this position is $92,250 to $94,538 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

• medical, dental, and vision insurance
• comprehensive employee assistance program
• 401(k) retirement plan
• paid time off and holidays
• paid learning days

The deadline to apply for this position is: 10/11/2026.

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Language Requirements

Time Type: Full time

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Mission

Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game‑changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end‑to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand‑defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.