Senior Program Manager, WFM — Perishables & Bakery

Amazon; Austin (TX); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Sr. Program Manager in Austin, TX to lead execution programs for Prepared Foods and Bakery. You will define venue strategy, establish business requirements, and partner with merchants and field teams to drive consistent performance.

The role emphasizes customer obsession, cross-functional collaboration, and delivering measurable improvements in food quality, safety, and customer experience. Strong communication to senior leadership is essential.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Establish business requirements and success metrics for strategic venue initiatives.
• Lead company-wide execution programs ensuring consistency and scalability.
• Define and implement venue strategy for Prepared Foods and Bakery categories across all regions.
• Partner with category merchants to translate category strategies into measurable operational execution plans.
• Collaborate with operational area leadership, field teams, and process support to ensure seamless implementation.
• Monitor and improve key performance indicators including shrink, waste, and operational efficiency
• Identify and resolve execution gaps through root cause analysis and corrective action plans.
• Ensure program design and store requirements meet all regulatory requirements and company policies.
• Present complex business information and recommendations to senior leadership.
• Foster culture of continuous improvement and operational excellence.
• Communicate strategy, priorities, and performance expectations clearly across all levels.

Skills

Program management

Data analytics

Communication

Education

MBA or Master

Tools

AI tools

Job description

Amazon is seeking a Sr. Program Manager in Austin, TX to lead execution programs for Prepared Foods and Bakery. You will define venue strategy, establish business requirements, and partner with merchants and field teams to drive consistent performance.

The role emphasizes customer obsession, cross-functional collaboration, and delivering measurable improvements in food quality, safety, and customer experience. Strong communication to senior leadership is essential.