Senior Program Manager, WFM — Perishables & Bakery

Amazon.com Services LLC; Austin (TX); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Paid time off

Job summary

Amazon is seeking a Sr. Program Manager reporting to the Executive Leader of Execution and Inventory Planning to drive company-wide programs for Prepared Foods and Bakery, ensuring quality, safety, and customer experience.

You will build partnerships across merchandising, operations, strategy, finance, marketing, exclusive brands, and L&D to deliver scalable solutions. The role emphasizes data-driven improvements, end-to-end delivery, and clear communication to senior leadership, with a focus on

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Responsibilities

• Establish business requirements and success metrics for strategic venue initiatives.
• Lead company-wide execution programs ensuring consistency and scalability.
• Define and implement venue strategy for Prepared Foods and Bakery categories across regions.
• Partner with category merchants to translate strategies into operational plans.
• Collaborate with leadership, field teams, and process support for seamless implementation.
• Monitor and improve KPIs including shrink, waste, and operational efficiency.
• Identify and resolve execution gaps through root cause analysis and corrective actions.
• Ensure program design meets regulatory requirements and policies.
• Present complex information to senior leadership.
• Foster continuous improvement and operational excellence.
• Communicate strategy, priorities, and performance clearly across levels.

Skills

Program management experience

Data-driven decision making

Communication to senior leadership

Process improvements

Knowledge of AI tools

Upskilling / workforce development

Education

Master's degree or MBA in business / operations / HR / adult education / organizational development

Tools

AI tools

Job description

Amazon is seeking a Sr. Program Manager reporting to the Executive Leader of Execution and Inventory Planning to drive company-wide programs for Prepared Foods and Bakery, ensuring quality, safety, and customer experience.

You will build partnerships across merchandising, operations, strategy, finance, marketing, exclusive brands, and L&D to deliver scalable solutions. The role emphasizes data-driven improvements, end-to-end delivery, and clear communication to senior leadership, with a focus on