Senior Program Manager, SAM & AI-Driven Licensing

Nordstrom, Inc.; Northern (KY); Hybrid; USD 140,000 - 230,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Retirement benefits

Paid Time Away (PTO)

Job summary

Nordstrom, Inc. seeks a Senior Program Manager, Technology – SAM to lead high-impact software asset management programs leveraging FlexeraOne, automation, and AI-enabled analytics.

You will drive cross-functional collaboration with Vendor Management, Security, Engineering, Legal, and Finance to optimize software spend and ensure compliance. The role requires deep SAM expertise, executive-level storytelling, and the ability to mentor teams while delivering programs on time and within budget.

Qualifications

• 7+ years managing large-scale, cross-functional programs (SAM).
• Deep knowledge of SAM principles, software lifecycle, and licensing models.
• Experience with audits and audit readiness.
• Executive stakeholder management and strategic storytelling.
• Familiarity with cloud and on-prem vendors (Oracle, Google, AWS, Azure).
• Experience enabling AI/automation in SAM processes.

Responsibilities

• Lead strategic SAM programs with enterprise impact and risk management.
• Align programs with enterprise objectives including cost containment and compliance.
• Incorporate AI and automation to enhance license management and reporting.
• Engage with Vendor Management, Sourcing, Security, Engineering, Legal, and Tech Finance.
• Mentor teams and build SAM maturity across the organization.
• Measure KPIs for cost savings, compliance, and license optimization.

Skills

Program management

Cross-functional leadership

Stakeholder management

AI/automation enablement

Data-driven storytelling

Licensing expertise

Education

Bachelor’s degree in Computer Science, IT, or related field

Tools

FlexeraOne

ServiceNow

Wiz

GitHub Actions

Power Automate

Job description

Nordstrom, Inc. seeks a Senior Program Manager, Technology – SAM to lead high-impact software asset management programs leveraging FlexeraOne, automation, and AI-enabled analytics.

You will drive cross-functional collaboration with Vendor Management, Security, Engineering, Legal, and Finance to optimize software spend and ensure compliance. The role requires deep SAM expertise, executive-level storytelling, and the ability to mentor teams while delivering programs on time and within budget.