Senior Program Manager, Safety, Health & Wellness

International Rescue Committee; Tucson (AZ); Hybrid; USD 70,000 - 93,000; Full time

Benefits offered by this job

10 paid sick leave

10 U.S. holidays

20-25 paid time off

Medical insurance starting at $163/mo

Dental and vision benefits

Flexible spending accounts

401(k) retirement savings plan

Job summary

The International Rescue Committee (IRC) Arizona is seeking a Senior Program Manager for Safety, Health & Wellness to provide statewide program oversight for health and safety programs across Phoenix and Tucson. You will supervise staff, manage grants, and build partnerships to ensure program quality and donor compliance.

The role requires 5+ years in related work, trauma-informed practices, and the ability to travel between offices.

Qualifications

• Graduate degree in social work, public health, or related field preferred.
• Five+ years of relevant professional experience with supervision and grant reporting.
• Experience with trauma-informed, victim-centered, or public health service models.

Responsibilities

• Coordinate statewide Health and Safety & Wellness programs across Phoenix and Tucson.
• Oversee program staff and ensure donor requirements are met.
• Develop partnerships and manage grant activities across sites.
• Provide trauma‑informed supervision and program development.

Skills

Excellent written and spoken English

Bilingual ability preferred

Strong organizational skills

Attention to detail

Team collaboration

Computer literacy / database knowledge

Education

Graduate degree in social work or public health

Undergraduate degree in social work or related field

Tools

Database experience

Job description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian nongovernmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions‑driven, passionate change‑maker, come join us in positively impacting the lives of millions of people world‑wide for a better future.

Background

IRC Arizona operates Health, Safety, and Wellness programming across both the Phoenix and Tucson offices, addressing the health, safety, and stabilization needs of refugees, asylees, survivors of trafficking and torture, and other vulnerable populations. The Health Program addresses vulnerable populations' health needs through medical case management, health education, and public health interventions, working in collaboration with the healthcare sector, public health authorities, medical providers, facilities, universities, and community agencies. The Safety & Wellness Department provides therapeutic services, asylum casework, survivor support, anti‑trafficking and victim services, and case management for individuals with acute safety and stabilization needs.

Job Overview

The Senior Program Manager for Safety, Health & Wellness provides unified, statewide program oversight, staff supervision, partnership development, and grant maintenance for IRC Arizona's Health and Safety & Wellness programs across both Phoenix and Tucson. This position maintains service provision and contract compliance for Therapeutic Services, Asylum Casework, Survivors of Torture, Anti‑Trafficking and Victim Services, the Arizona Asylum Network, Preferred Communities, medical case management (Program Initial Resettlement, Matching Grant, and Refugee Support Services), and public health and health literacy programming. This position builds a shared statewide strategy that strengthens program quality, expands partnerships and diversified funding, and coordinates growth and shared learning across both offices, while preserving the ability of each office to respond to its community's distinct needs.

Major Responsibilities

Statewide Strategy & Coordination

Serve as IRC Arizona's statewide point of coordination for Health and Safety & Wellness programming, aligning strategy, tools, and resources across Phoenix and Tucson without centralizing day‑to‑day office operations. Identify statewide and office‑specific program priorities and support leadership in decisions about program investment, expansion, consolidation, or redesign. Create a shared framework for collaboration and shared program standards that promote consistency and quality while preserving local flexibility. Build and disseminate knowledge and analysis of local and national public health, safety, and wellness trends that affect IRC clients; act as IRC Arizona's subject matter expert on these issues.

Program Oversight & Quality

Oversee Health and Safety & Wellness program staff in a manner that supports the exchange of ideas, encourages camaraderie and collaboration, and fosters professional development. Design strategies and frameworks to effectively operate programs and coordinate logistics for grant implementation, program subcontracts, and monitoring of grant activities across both offices. Implement, monitor, and provide ongoing training on a trauma‑informed service model for Health and Safety & Wellness staff. Provide appropriate supervision and case coordination to ensure acute client needs are met in a timely and culturally appropriate manner across all programs. Monitor provision of services through regular and systematic file reviews, client interviews, and field visits to ensure compliance with donor requirements and delivery of quality services. Track budgets, program expenditures, and activities across programs; ensure donor deliverables are met; compile data and draft reports as required by donor and agency specifications.

Program Development & Community Expansion

Support the development of new and expanded programming, including intensive case management, anti‑human trafficking and survivor support services, behavioral health and psychosocial support, chronic disease prevention, maternal and child health, healthcare navigation, community health worker initiatives, and health education. Identify key stakeholders, partners, resources, donors, and volunteers to support program growth. Assess opportunities to responsibly adapt or expand select services to broader underserved populations whose needs overlap with those of IRC's existing clients, consistent with IRC's mission, policies, and operational capacity. Coordinate with other IRC teams to create multi‑disciplinary approaches to services that facilitate the best possible client outcomes.

Partnership & Funding Development

Build and maintain statewide relationships with state and local health agencies, FQHCs, hospital systems, universities, Medicaid health plans, behavioral health providers, law enforcement, community organizations, and philanthropic partners. Develop strategies to enhance community outreach and engage new stakeholders. Review, recommend, and write new grant opportunities in alignment with the office strategic action plan and in partnership with the Grants Manager, identifying federal, state, county, municipal, foundation, healthcare, and victim‑services funding opportunities. Support diversification of funding to reduce dependence on refugee arrival levels or any single government funding stream.

Staff Supervision & Development

Provide direct supervision to program supervisors and staff across the Health and Safety & Wellness departments (see Key Working Relationships). Provide coaching, leadership development, technical assistance, and opportunities for cross‑office collaboration to strengthen local leadership and staff capacity. Provide supervision to AmeriCorps members, MSW interns, and volunteers associated with each program.

Compliance & Organizational Commitment

Ensure coordination with the development and implementation of outreach and training activities to meet program outcomes. Participate in senior management meetings and staff development activities as requested. Role model IRC values and commitment to mission and clients. Comply with all IRC policies, procedures, and protocols, including the IRC Way and Child Safeguarding. Other duties as assigned.

Key Working Relationships

Position Reports to: Site Director, Tucson
Position directly supervises: TBD
Position indirectly supervises: N/A
Indirect Reporting: N/A
Other Internal and/or external contacts: Internal: IRC staff, interns, and volunteers across Phoenix and Tucson
External: Community partners, stakeholder partners, DES, law enforcement, medical providers, employers

Job Requirements

• Graduate degree in social work, public health, or a related field strongly preferred; undergraduate degree in social work or equivalent work experience required.
• At least 5 years of related professional experience, including proven skills supervising case management staff, grant reporting, and program development; multi‑site or cross‑program management experience preferred.
• Demonstrated experience with trauma‑informed, victim‑centered, and/or public health service models.
• Excellent written and spoken English skills; bilingual ability preferred.
• Strong organizational skills and detail oriented; excellent writing and analytical skills.
• Case management, victim's assistance, and/or workforce development experience preferred.
• Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross‑cultural, multi‑disciplinary environment.
• Computer literacy; database experience preferred.
• Ability to work independently across multiple sites and be a flexible team player.
• Must have a valid driver's license, active insurance policy, and access to reliable transportation to travel regularly between Phoenix and Tucson offices.
• Must possess or be eligible to receive a fingerprint clearance card.

Working Environment

A combination of standard office environment, remote work, and field time within the service delivery area to perform the responsibilities outlined above. Regular travel between Phoenix and Tucson required; occasional domestic (non‑local) travel required, up to 10%. May require occasional weekend and/or evening work.

Compensation

(Pay Rate: $69,939 - $92,500/yr). Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Professional Standards

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

Benefits

IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20‑25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non‑elective employer contribution based on age and years of service (3‑year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

The IRC Way

The IRC Way, our code of conduct, is founded upon our core values of Integrity, Accountability, Service and Equality. These values unite IRC staff around the world and keep our programs firmly directed towards the well‑being of our clients while meeting the expectations of our donors as responsible stewards of their resources.

Company Overview

The International Rescue Committee (IRC) helps people whose lives have been shattered by conflict and disaster to survive, recover and rebuild. We are trusted for our ability to reach people in the toughest places, put our clients at the center of everything we do, and - as an evidence‑based organization - to relentlessly improve the impact we deliver for those we serve.