Senior Program Manager, Revenue Operations

Justremote; United States; Remote; USD 116,000 - 159,000; Full time

Benefits offered by this job

Restricted Stock Units (RSUs)

Health, vision, and dental insurance

Mental health benefits

Job summary

LaunchDarkly is seeking a senior program leader to drive RevOps initiatives across Sales, Marketing, and CS. You will translate priorities into structured programs with milestones, owners and dashboards.

The role requires governance rhythms, cross-functional alignment, and proactive risk management to keep initiatives on track. With 10+ years in program or operations, you will facilitate across GTM teams, define metrics, and use Jira/Asana/Monday to monitor progress.

Qualifications

• 10+ years of program or operations experience in a revenue/sales GTM function.
• Proven track record running cross-functional programs with multiple stakeholders.
• Experience establishing program governance with operating rhythms and status logs.
• Comfortable managing risk logs, mitigation plans, and escalations.
• Excellent communication and facilitation across Sales, CS, Marketing, and RevOps.
• Data-driven mindset with ability to define and track program success metrics.

Responsibilities

• Drive Strategic RevOps Initiatives: Translate strategic priorities into structured program plans, define milestones, owners, and deliverables, track progress and outcomes, manage dependencies and escalated blockers.
• Establish Program Governance & Cadences: Establish operating rhythms for cross-functional programs, run status and steering meetings, maintain decision and action logs, standardize reporting.
• Manage Cross-Functional Alignment: Coordinate across RevOps and Field teams, clarify roles and responsibilities, align teams on priorities and timelines, facilitate decisions and updates.
• Manage Risks, Issues & Dependencies: Identify risks early, maintain risk logs, develop mitigation plans, resolve cross-functional dependencies, elevate decisions for leadership input.

Skills

Program management

Cross-functional leadership

Roadmap planning

Risk management

Stakeholder facilitation

Data-driven decision making

Project management tools

Tools

Jira

Asana

Monday.com

Job description

About:

• Drive Strategic RevOps Initiatives: Translate strategic priorities into structured program plans, define milestones, owners, and deliverables, track progress and outcomes, manage dependencies and escalated blockers.
• Establish Program Governance & Cadences: Establish operating rhythms for cross-functional programs, run status and steering meetings, maintain decision and action logs, standardize reporting.
• Manage Cross-Functional Alignment: Coordinate across RevOps and Field teams, clarify roles and responsibilities, align teams on priorities and timelines, facilitate decisions and updates.
• Manage Risks, Issues & Dependencies: Identify risks early, maintain risk logs, develop mitigation plans, resolve cross-functional dependencies, elevate decisions for leadership input.

Experience:

• 10+ years of experience in program management, project management, or operations, ideally supporting a Revenue Operations, Sales Operations, or GTM function
• Strong track record running cross-functional programs with multiple stakeholders and competing priorities
• Experience establishing program governance including operating rhythms, status reporting, decision logs
• Comfortable managing risk logs, mitigation plans, and escalation processes
• Excellent communication and facilitation skills; able to align stakeholders across Sales, CS, Marketing, and RevOps
• Data-driven mindset; comfortable defining and tracking success metrics for programs
• Experience with Project Management tools (Jira, Asana, Monday)
• PMP, Agile/Scrum certification, or equivalent experience a plus
• GTM tool implementation a plus
• Project Management tool experience a plus
• Experience in B2B SaaS preferred

Salary and Perks:

Pay range: $116K - $159K

• Restricted Stock Units (RSUs)
• Health, vision, and dental insurance
• Mental health benefits

About LaunchDarkly:

LaunchDarkly allows teams to manage product features.