Senior Program Manager - M&A

jadeglobal; San Jose (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

jadeglobal is seeking a Senior Program Manager to lead end-to-end M&A integration programs, including Day 1 readiness, data and ERP/Lead to Cash integration, and synergy tracking.

You will partner with Corporate Development, Legal, Finance, and IMO to drive due diligence findings, TSA planning, and cross-functional change management across acquired and acquiring teams, reporting to executives with clear status, risks, and milestones.

Qualifications

• Extensive experience implementing Agile methodologies, particularly Scrum and SAFe.
• Program Manager for Lead to Cash, Finance transformation, or enterprise IT programs.
• Strong experience managing cross-functional teams and senior stakeholders.
• M&A integration experience preferred.
• PMP, PgMP, or MBA credentials are a plus.

Responsibilities

• Lead end-to-end delivery of large-scale infrastructure, operations, Finance technology, and Lead to Cash programs from planning through implementation and stabilization.
• Establish and maintain Sprint and Program Increment calendars and facilitate Agile ceremonies.
• Establish program governance, milestones, and reporting; manage integrated plans and RAID.
• Coordinate ServiceNow ITSM processes and ITIL-aligned release management and CAB.
• Manage program financials, budgets, vendor spend, and contracts.
• Engage stakeholders across Finance, FP&A, Treasury, IT, and business teams; provide executive status reporting.
• Define KPIs to measure program health and ensure compliance with policies and SOX.

Skills

Agile methodologies

Scrum

SAFe

Program management

Lead to Cash systems

Vendor management

Stakeholder management

Education

MBA

PMP

PgMP

Tools

ServiceNow

Job description

Senior Program Manager - M&A1 Key Responsibilities

Program Leadership and Delivery

Lead end-to-end delivery of large-scale infrastructure, operations, Finance technology, and Lead to Cash business application programs, from planning through implementation and stabilization. Manage initiatives spanning servers, cloud, networking, storage, virtualization, databases, endpoint management, data center technologies, and financial and commercial systems. Support modernization efforts including cloud migration, automation, disaster recovery, and platform upgrades. Lead multiple large-scale programs concurrently, ensuring scope, schedule, budget, and quality objectives are met.

Agile and SAFe Delivery

Establish and maintain Sprint and Program Increment (PI) calendars and communicate key milestones. Facilitate and drive Agile ceremonies, including Feature Planning, PI Planning, Release Commit, Sprint Planning, Sprint Demos, Retrospectives, Go-Live activities, and Release Readiness Reviews. Champion Agile principles, empowering teams to continuously improve processes and fostering a transparent, collaborative working environment. Apply Scrum, SAFe, Waterfall, or hybrid methodologies as appropriate, with a focus on delivery speed and program flexibility, including across distributed teams.

PMO Governance and Operating Model

Establish and manage program governance, operating models, project standards, milestones, and reporting mechanisms. Develop and maintain integrated program plans, dependencies, critical paths, resource plans, and delivery roadmaps. Establish effective RAID (Risks, Assumptions, Issues, Dependencies) management and ensure timely resolution of critical items. Facilitate steering committees and executive governance forums, ensuring clear decisions, actions, and accountability. Drive continuous improvement of PMO processes, tools, standards, and governance practices.

ServiceNow, ITSM, and Release Management

Use ServiceNow for project tracking and ITSM processes, including Change, Incident, Problem, Asset Management, and CMDB. Coordinate infrastructure and release changes through CAB, ensuring adherence to ITIL best practices. Support release and change management activities, ensuring smooth go-lives and successful user adoption of delivered solutions. Build executive dashboards that give leadership real-time visibility into program health.

Financial and Vendor Management

Manage program financials, including budgets, forecasts, resource costs, vendor spend, and variance analysis. Manage vendor relationships, system integrators, and consulting partners, including procurement activities and contract deliverables.

Stakeholder Engagement and Change Management

Build and maintain strong relationships with internal and external stakeholders across Finance, Accounting, FP&A, Treasury, Procurement, Sales, IT, Infrastructure, Security, Application, Cloud, Data, and business teams. Proactively address stakeholder concerns and communicate program progress, risks, and mitigation strategies in a timely manner. Provide executive-level reporting on status, risks, issues, dependencies, financials, and key decisions. Ensure change management, communication, training, and organizational readiness are built into every program.

Metrics and Compliance

Establish KPIs to measure program health, delivery performance, benefits realization, and business outcomes. Identify delivery risks early and develop mitigation and contingency plans. Ensure compliance with organizational policies, security, audit, regulatory, and Finance governance requirements.

M&A Requirements

Lead M&A integration programs from pre-close planning through Day 1 readiness and post-merger stabilization, including Day 1 / Day 100 roadmaps and synergy tracking. Coordinate system, data, and ERP / Lead to Cash integration, including application rationalization and onboarding acquired environments into ServiceNow (ITSM, CMDB). Partner with Corporate Development, Legal, Finance, and the IMO on due diligence findings, TSAs, integration budgets, and compliance (including SOX). Drive change management, communications, and readiness for acquired and acquiring teams; report integration KPIs and synergy realization to executives.

M&A Preferred Qualifications

Buy-side and sell-side experience, including carve-outs and separations. Experience with synergy tracking tools, IMO frameworks, and SOX or purchase accounting impacts on systems. PMP, PgMP, or an M&A integration credential; MBA or advanced degree in Finance or Business Administration.

Required Skills

Extensive experience implementing Agile methodologies, particularly Scrum and SAFe, and facilitating Agile ceremonies across distributed teams. Proven experience as a Program Manager for Lead to Cash business applications, Finance transformation, or enterprise IT programs. Strong experience managing cross-functional teams and senior stakeholders. Expertise in risk assessment, mitigation, and proactive management of progra