Senior Program Manager, Global Grocery & Retail Expansion

Amazon; Chicago (IL); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior Program Manager to drive new store concepts from idea to rollout, including expansion strategies, real estate criteria, and economic modeling. You will coordinate with senior leaders, manage timelines, and develop strategic documents for leadership review.

The role requires startup-like agility, experience in retail real estate strategy, and strong program management capabilities to deliver scalable store concepts and growth initiatives across the

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 2+ years of driving process improvements experience
• Knowledge of general AI tools
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Manage the critical path of pipeline and enterprise business lines. Develop a critical path timeline, identify key stakeholders, manage working groups, and hold the team accountable to delivering key inputs on time.
• Manage workflows to holistically define a new store concept including: store size and footprint, real estate site criteria, key differentiators and value proposition, economic model including topline sales forecasting and P&L inputs, segment share opportunity size, among others.
• Own program status reporting as well as site-specific pipeline and enterprise reporting to senior leadership and stakeholder teams, ensuring critical milestones are understood and actioned upon.
• Author documents that outline strategic as well as tactical plans that will be presented to senior leadership.
• Identify areas of risk to project timelines, and elevate to program leadership in a timely manner.
• Drive new store expansion and enterprise process improvements; enable streamlining to achieve operational excellence, benchmarking, and development and tracking of key performance metrics.
• Technical acumen to be able to continue progressing our store launch program forward while improving and maintaining data fidelity

Skills

Program management

Data-driven decision making

Stakeholder management

Communication

Education

Master's degree or MBA

Tools

AI tools knowledge

Job description

Amazon.com Services LLC is seeking a Senior Program Manager to drive new store concepts from idea to rollout, including expansion strategies, real estate criteria, and economic modeling. You will coordinate with senior leaders, manage timelines, and develop strategic documents for leadership review.

The role requires startup-like agility, experience in retail real estate strategy, and strong program management capabilities to deliver scalable store concepts and growth initiatives across the