Senior Program Manager - card/payment conversion Experience

ApTask; Alpharetta (GA); On-site; USD 106,000 - 151,000; Full time

Job summary

ApTask in Alpharetta, GA is seeking a Senior Program Manager with card/payment conversion experience to lead cross-functional projects.

You will manage project plans, day-to-day tasks, client calls, and conversions, including mock conversions, data loading, testing, and reporting. Visa independence preferred for this 12+ month contract-to-hire role.

Strong communication with leadership and external vendors is essential to ensure on-time delivery and successful cutovers.

Qualifications

• Bachelor’s Degree or relevant work experience in banking, financial services, and/or software industries.
• 5+ years of previous project management and/or relevant consulting experience.
• Knowledge of the payments, fintech and banking industries.
• Confident communicator with experience interacting at all levels.
• Experience leading large projects, hitting goals, and succeeding.
• Proficient with Project Management tools.

Responsibilities

• Oversee and execute projects related to new system/tool implementation and ongoing maintenance.
• Partner with leadership, Money Network, development and engineering teams, and vendors.
• Lead cross-functional projects impacting multiple areas of the business.
• Define scope, create consolidated timelines, identify dependencies, and maintain governance.
• Ensure successful delivery, manage third-party relationships, budgets, and escalations.
• Communicate changes to schedule/scope in a timely manner.

Skills

Project management

Client interfacing

JIRA knowledge

Reporting & analytics

Testing & validation

Conversion experience

Education

Bachelor's degree or relevant work experience in banking/fintech

Tools

JIRA

Excel

Client360

Job description

Position: Senior Program Manager - card/payment conversion Experience

Duration: 12+ Months contract to hire

Pay: $93/hr on W2 without benefits

Visa independent highly preferred.

Conversion background

Client interfacing

Conversion background and experience.

Client interfacing and confidence in front of clients.

Managing project plans, day-to-day tasks, and client calls.

Creating project plans and task lists.

Conducting practice conversions (mock conversions).

Generating reports and loading data into environments.

Testing and validation.

Conversion methodology and reporting results.

Task and workstream management.

Experience with reloadable debit cards (government programs).

Payment conversion experience, specifically card-focused conversions (debit, prepaid, and credit cards).

Day-one cutover experience and handling conversion-related workstream tasks.

Card conversion experience at Conduent.

Experience converting cards from one platform/processor to another (e.g., Mastercard to Fiserv).

Programs/tools:

Internal - familiar with JIRA to log, possibly Excel spreadsheet External - Client360

What does a successful Project Manager do at ***?

As a Project Manager in Conversions you will oversee and execute projects related to new system and tool implementation as well as ongoing maintenance and enhancement of existing platforms. This is a highly visible role for an individual with established project management experience. You will partner with leadership within the team as well as within Money Network and ***, development and engineering teams and third-party vendors. You will lead and execute projects that impact multiple areas of the Money Network business and require cross-functional coordination.

What you will do:

Ensure predictable, consistent, and successful project delivery.

Engage in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project.

Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path.

Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes.

Proactively keep all stakeholders engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project.

Manage third party relationships involved in the overall implementation project to include scheduling activities, maintaining budget control and ensuring deliverables are properly defined and completed on schedule.

Communicate all changes to schedule and scope on a timely basis.

What you will need to have:

Bachelor’s Degree or relevant work experience in banking, financial services, and/or software industries.

5+ years of previous project management and/or relevant consulting experience.

Knowledge of the payments, fintech and banking industries.

Confident communicator with experience interacting at all levels.

Experience leading large projects, hitting goals, and succeeding.

Proficient with Project Management tools.

What would be great to have:

PMP certification.

Experience implementing fraud prevention systems and tools.

Experience implementing payments, banking, and/or fintech software.