Senior Program Manager

MusicBreeds Inc.; Town of Hempstead (NY); Sur place; USD 100 000 - 140 000; Plein temps

Résumé du poste

MusicBreeds Inc. seeks a Senior Program Manager to lead MyndBridge program delivery across schools, community sites, and our Queens training center.

You will own quality, outcomes, compliance, and on-time delivery of every program and grant, and steward funder relationships. Reporting to senior leadership, you will guide the program team, standardize processes, manage grants and contracts, and ensure audits readiness while coordinating with Business Development, Operations, Finance, and

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 5–7+ years of program management with grant-led teams.
• Experience managing WIOA, DCJS, or similar public grants and reporting.
• Track record of meeting program outcome targets.
• Strong leadership and organizational skills.
• Comfort with CRM and case-management data.

Responsabilités

• Own day-to-day delivery of all programs — career readiness, industry certification pathways, and grant-funded youth programming — across push-in, after-school, community, and destination-site models.
• Ensure every cohort meets enrollment, retention, completion, credential-attainment, and placement targets.
• Standardize the program launch process, session model, and reporting cadence across all sites.
• Lead, supervise, coach, and develop the program team — the Case Manager, the Instructional Coordinator, instructors, and grant-funded coordinators and specialists.
• Support hiring, onboarding, and performance management across program staff and per-cohort contractors.
• Foster a culture of accountability, professionalism, and continuous improvement.
• Serve as the accountable program lead for active grants and ensure contractual deliverables and reporting deadlines.
• Assist funder relationships and monitoring visits; lead corrective-action responses.
• Contribute to grant renewals and new funding proposals alongside leadership when possible.
• Monitor KPIs and intervene when a program falls below benchmark; ensure audit-ready documentation.
• Advise Business Development on delivery feasibility and cost for new partnerships and contracts.
• Coordinate with Operations on scheduling and space, Finance on budgets, and Marketing on recruitment.

Connaissances

People leadership

Program management

Grant management

Data interpretation

CRM experience

Formation

Bachelor’s degree

Master’s degree preferred

Outils

CRM software

Case-management systems

Description du poste

Position summary

The Senior Program Manager holds senior leadership over all MyndBridge program delivery — across schools, community sites, and our Queens training center — and is accountable for the quality, outcomes, compliance, and on-time delivery of every program and grant. This role leads the program team, owns the relationship between what we promise our funders and what we deliver, and is the senior person responsible for making the programs run.

Key responsibilities

Program leadership & delivery

• Own the day-to-day delivery of all programs — career readiness, industry certification pathways, and grant-funded youth programming — across push-in, after-school, community, and destination-site models.
• Ensure every cohort meets its enrollment, retention, completion, credential-attainment, and placement targets.
• Standardize the program launch process, session model, and reporting cadence across all sites.

Team leadership

• Lead, supervise, coach, and develop the program team — the Case Manager, the Instructional Coordinator, instructors, and grant-funded coordinators and specialists.
• Support hiring, onboarding, and performance management across program staff and per-cohort contractors.
• Foster a culture of accountability, professionalism, and continuous improvement.

Grant & contract management

• Serve as the accountable program lead for active grants
• Ensure programs meet all contractual deliverables, funding requirements, and reporting deadlines, and remain audit-ready at all times.
• Assist funder relationships and monitoring visits, and lead any corrective-action response.
• A plus, not a requirement: contribute to grant renewals and new funding proposals alongside leadership — if grant writing is a strength you bring.

Outcomes, quality & compliance

• Monitor key performance indicators and intervene when a program falls below benchmark.
• Hold overall accountability for program compliance, working with grant coordinators and a fractional Compliance/Grants Specialist who provide day-to-day documentation and reporting quality assurance.
• Ensure embedded case management and the student experience meet MyndBridge standards throughout.

Cross-functional leadership

• Advise Business Development on delivery feasibility and cost for new partnerships and contracts.
• Coordinate with Operations on scheduling and space, Finance on program budgets, and Marketing on participant recruitment.

Required qualifications

• Bachelor’s degree required; Master’s preferred, in workforce development, education, public administration, social services, or a related field.
• 5–7+ years of program management, including direct leadership of grant-funded programs and teams.
• Demonstrated experience managing WIOA, DCJS, or similar public grants — deliverables, compliance, reporting, and monitoring visits.
• A track record of meeting or exceeding program outcome targets.
• Strong people leadership, operational discipline, and organization.
• Comfort with CRM and case-management systems and with interpreting performance and compliance data.

Preferred

• Experience with youth and justice-involved or barrier-facing populations.
• Familiarity with CTE, apprenticeship, and multi-site or partner-based delivery.
• Experience standing up or turning around a program operation.
• Grant writing experience — developing proposals, renewals, and reports for public or foundation funders (a valued bonus).

Work environment

On-site and field-based across program sites, with regular evening and occasional weekend availability tied to program activities — including evening youth programming — and to grant deadlines. A high level of confidentiality, professionalism, and ethical conduct is required.