Senior Program Manager

Thenewyorktimes; New York (NY); Hybrid; USD 140,000 - 167,000; Full time

Benefits offered by this job

Variable pay, such as an annual bonus

Restricted stock

Medical, dental and vision benefits

Flexible Spending Accounts (F.S.A.s)

Company-matching 401(k) plan

Employee stock purchase plan

Paid vacation

Paid sick days

Paid parental leave

Tuition reimbursement

Professional development programs

Job summary

The New York Times is seeking a Senior Program Manager in New York City to support software development squads, define initiative milestones, and manage cross-team dependencies in a hybrid role.

You will drive transparency, align stakeholders, and enable delivery by guiding teams, removing impediments, and shaping processes while upholding journalistic independence. This role reports to a Director of Program Management in the PMO.

Qualifications

• 8+ years of experience in program management.
• 5+ years running complex software development programs.
• Experience translating high-level strategy into actionable updates for technical teams, cross-functional partners, and executives
• Experience balancing longer-term strategy with shorter-term execution
• Expert in development practices and knowledge of Jira, Google Workspace, and other program management tools
• Experience presenting complex information to diverse audiences

Responsibilities

• Initiative Leadership — Manage various types of software development initiatives from inception through completion.
• Collaboration — Guide the team and key stakeholders to navigate challenges on the road to successful delivery.
• Visibility — Ensure shared understanding of objectives and success criteria across the initiative team.
• Transparency — Track and communicate initiative status, risks, and emergent issues.
• Continuous Improvement — Identify systemic issues and facilitate retrospectives for concrete process improvements.
• Impediment Removal — Track and elevate impediments to throughput and completion.
• Communication — Communicate with technical and non-technical contributors and senior leadership.
• Demonstrate commitment to journalistic independence and The Times' mission.
• Report to a Director of Program Management in the PMO.

Skills

Program management

Cross-functional collaboration

Executive communication

AI tooling awareness

Tools

Jira

Google Workspace

Job description

Mission Overview & Responsibilities

The New York Times is looking for a Senior Program Manager.

This is an important and exciting moment to work at The Times. Our journalism has never been stronger, more relevant or more in demand. Millions of passionate and engaged users use our products every day, and our strategy of providing journalism worth paying for has helped us grow our digital subscription and advertising businesses at the same time. Yet we see room for growth and innovation in every direction - in advancing the way people engage with high-quality news, and in building a much larger digital subscription business.

As a Senior Program Manager, you will support software development squads in developing initiative milestones and managing cross-team dependencies. Senior Program managers are core members of their initiative teams, expected to identify issues, drive solutions, and negotiate scope or timelines to advance an initiative. You will drive transparency and alignment across teams by facilitating seamless collaboration through optimized communication processes and tools.

This is a hybrid, individual contributor role based in our New York City office.

Responsibilities

• Initiative Leadership - Manage various types of software development initiatives from inception through completion. Identify issues between competing interests to create alignment on priority, scope and realistic timelines.

• Collaboration - Guide the team and key stakeholders to navigate challenges on the road to successful delivery. Influence teams through servant-leadership.

• Visibility - Ensure shared understanding of initiative objectives and success criteria across the entirety of the initiative team. Drive a free flow of information with and among stakeholders on all matters.

• Transparency - Track and communicate initiatives status, risks, and emergent issues. Organize complicated information so that varying stakeholders can readily access it and keep it current with minimal overhead.

• Continuous Improvement - Help identify systemic issues, process problems, and other risks and work with the appropriate colleagues to find resolutions. Facilitate retrospectives at the initiative level, turn the output into concrete improvements in process.

• Impediment Removal - Actively seek out, track and elevate impediments to the team's throughput and barriers to initiatives completion.

• Communication - Communicate with technical and non-technical contributors, and between initiative teams and senior leadership.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

• You will report to a Director of Program Management in the PMO.

Basic Qualifications

• 8+ years experience in program management

• 5+ years running complex software development programs

• Experience translating high-level strategy into actionable updates for technical teams, cross-functional partners, and executives

• Experience balancing longer-term strategy with shorter-term execution

• Expert in development practices and knowledge of Jira, Google Workspace, and other program management tools

• Experience presenting complex information to diverse audiences

Preferred Qualifications

• Experience configuring and incorporating generative AI tools, AI-powered agents, and automations into daily program management workflows to enhance efficiency while maintaining human oversight and judgment

• Comfort evaluating and piloting emerging AI capabilities in partnership with engineering, data, and various stakeholders

Additional Compensation and Benefits

• Variable pay, such as an annual bonus and restricted stock, may be available depending on your role

• Medical, dental and vision benefits

• Flexible Spending Accounts (F.S.A.s)

• Company-matching 401(k) plan

• Employee stock purchase plan

• Paid vacation

• Paid sick days

• Paid parental leave

• Tuition reimbursement

• Professional development programs

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between: $140,000 - $167,000 USD

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)'s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

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