Program Manager, Enterprise Technology

Socket.dev; New York (NY); Hybrid; USD 123,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) plan with company match

Paid vacation and sick days

Tuition reimbursement and professional

Professional development programs

Job summary

The New York Times is seeking a Program Manager to lead cross-functional projects within Enterprise Technology, supporting HR, Finance, newsroom and beyond. You will partner with technology, cybersecurity, and business leaders to enable our mission of independent journalism.

This hybrid role is based in New York City, with three days in the office per week. You will drive project initiation, planning, execution and closure while communicating with leadership at appropriate detail.

Qualifications

• 5+ years experience managing technical projects including multiple simultaneous projects of different sizes and impacts.
• Experience with Agile and waterfall development practices and Jira.
• Comfortable leading large meetings and translating technical concepts for non-technical partners.

Responsibilities

• Program Leadership: manage a complex mix of projects from initiation to closedown; prioritize competing interests.
• Communication: run meetings, outline takeaways, and prepare leadership summaries with appropriate depth.
• Contribute to deliverables: draft docs, run initial testing, gather user feedback during launches.
• Collaboration: build relationships across departments and advocate for stakeholder needs.
• Escalation: identify risks, inform stakeholders, and track mitigation until resolution.
• Continuous Improvement: propose improvements and lead retrospectives to close gaps.
• Analytics: create project metrics and derive milestones from work breakdown structures.
• Support journalistic independence and our mission to seek the truth.

Skills

Project management

Agile methodologies

Stakeholder communications

Cross-functional collaboration

Risk management

Tools

Jira

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About the Role:

The New York Times is seeking a Program Manager to help lead and evolve the foundational technology that powers how work gets done across the company. Enterprise Technology is responsible for the core platforms, infrastructure, and tools that support our people and business operations — from HR and Finance to the newsroom and beyond. You will partner with leaders across Technology, Cybersecurity, and the business to create solutions that enable our mission of independent journalism.

This is a hybrid role based in our New York City office, reporting to the Senior Program Manager, Enterprise Technology. You can typically expect to come into the office 3 days per week.

Responsibilities:

• Program Leadership: Partner with stakeholders, team members, and leadership to manage a complex mix of projects from initiation to closedown. Prioritization of competing interests is important. Ensure teams understand expectations for the project.
• Communication: Run meetings and outline takeaways and assigned tasks. Develop summary status reports for leadership at an appropriate granularity. Be able to speak to a reasonable technical depth regarding project work, not as an expert, but as a facilitator.
• Contribution to Deliverables: Identify areas on the project where it's possible to contribute more directly to outcomes. Some examples could include performing initial testing of new systems, drafting documentation, evaluating user requests during launch, or generating process flow diagrams.
• Collaboration: Help develop relationships among the team and their stakeholders. Work with other departments outside of Enterprise Tech. Understand the differing needs of groups of stakeholders and advocate for them.
• Escalation: Identification of risks and issues of understanding brought by others. Determine with the project team what parties need informing, develop mitigation plans, and track problems until complete resolution.
• Continuous Improvement: Identify areas of opportunity for improvement, pain points, or other challenges within Enterprise Tech. Propose potential solutions. Following projects, perform closing ceremonies like retrospectives to highlight areas to improve on.
• Analytics: Able to create project metrics that reflect the picture of status. Can derive milestones from a work breakdown and work with teams to provide estimates on completion.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 5+ years experience managing technical projects including multiple simultaneous projects of different sizes and impacts
• Experience with Agile and waterfall development practices and specifically with Jira and other project management tools
• Comfortable managing large meetings and keeping a group on topic
• Translate technical concepts to non-technical partners

Preferred Qualifications:

• Experience in a production facility or with industrial projects
• Led projects that have organization-wide impact; scaled change management, stakeholder communications, trainings, or other related activities

Additional Compensation and Benefits:

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

The annual base pay range for this role is between: $123,000 — $150,000 USD

Candidate Use of GenAI Tools:

We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process.

If you’re an engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.