Senior Program Lead, Projects & Process Improvement

Adelphi Group; New York (NY); On-site; USD 125,000 - 140,000; Full time

Job summary

Omnicom seeks an Associate Director of Project and Program Management to lead process customization, workflow optimization and resource management across assigned accounts. The role requires a visible leader across client and PM teams and proactive problem solving.

You’ll formalize optimal processes, train teams, identify and resolve inefficiencies, chair account-level status meetings, coordinate calendars, and ensure timely delivery while balancing resources across a large client portfolio.

Qualifications

• Senior team leader with experience optimizing project workflows.
• Able to mentor junior PMs and coordinate day-to-day client work.
• Proactive, detail-oriented with stakeholder engagement across departments.

Responsibilities

• Determine and formalize optimal processes, workflows, tools and templates at the account level and iterate as needed.
• Train team on processes and ensure adherence.
• Identify inefficiencies and work with team leaders to resolve.
• Partner with functional leaders to set priorities for account.
• Lead internal Account-level status meetings.
• Interact with clients in partnership with the account leadership team.
• Motivate team to engender teamwork and creativity.
• Act as consultant to Project Managers on their projects as needed.
• Review project plans and estimates before delivery to Account team.
• Create and maintain master project calendar and optimize resource use.
• Work with resourcing to resolve conflicting requests across projects.
• Ensure updates of project status reports for internal and client use.
• Track projects in scope tracker and alert when out of scope.
• Provide weekly hot sheets to key stakeholders.
• Capture notes in meetings and share summarized feedback.

Job description

Omnicom seeks an Associate Director of Project and Program Management to lead process customization, workflow optimization and resource management across assigned accounts. The role requires a visible leader across client and PM teams and proactive problem solving.

You’ll formalize optimal processes, train teams, identify and resolve inefficiencies, chair account-level status meetings, coordinate calendars, and ensure timely delivery while balancing resources across a large client portfolio.