Senior Program Lead, NA Fleet Inspections & Compliance

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Job summary

Amazon is seeking a Senior Program Manager to lead North America Last Mile Fleet Inspections within the Fleet Experience & Compliance team. You will own centralized inspection programs across US and CA, coordinating with field ops, DSPs, data/tech, and regional teams to drive inspection standards and timely execution.

You will establish governance, manage safety escalations, and lead initiatives like safety audits and expanded coverage, while ensuring training and accountability for auditors and

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Bachelor's degree required.
• Experience owning and driving large-scale cross-functional programs.

Responsibilities

• Serve as the STL for NA fleet inspection programs, providing centralized ownership and coordination.
• Drive cross-functional coordination across field ops, DSP partners, regional teams, data/tech, and stakeholders.
• Establish governance and decision paths for cross-region inspection changes.
• Own stakeholder communication and escalation during time-sensitive safety events.
• Lead new inspection initiatives such as safety audits and expanded coverage with defined metrics.
• Own recurring inspection program updates and data-driven adjustments to criteria and defect categories.
• Strengthen training and accountability for auditors and coaching tied to quality metrics.
• Improve data accessibility by consolidating inspection data into centralized dashboards.

Skills

Data-driven decision making

Cross-functional leadership

Program ownership

Communication to senior leadership

Education

Bachelor's degree

Master's degree / MBA (preferred)

Tools

SQL

MS Power Query

Python

Job description

Amazon is seeking a Senior Program Manager to lead North America Last Mile Fleet Inspections within the Fleet Experience & Compliance team. You will own centralized inspection programs across US and CA, coordinating with field ops, DSPs, data/tech, and regional teams to drive inspection standards and timely execution.

You will establish governance, manage safety escalations, and lead initiatives like safety audits and expanded coverage, while ensuring training and accountability for auditors and