Senior Program Director

Baroco Corporation; Northampton (MA); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401(k)

Tuition Reimbursement

Generous PTO

Job summary

Baroco Corporation is seeking an experienced Senior Program Director to oversee multiple programs and provide leadership, guidance, and supervision to Program Directors. This role reports to the Director of Program Management and involves travel between Massachusetts and Connecticut locations to ensure consistent program operations.

The ideal candidate has extensive experience in direct care and program supervision within human services, and demonstrates strong communication, leadership, and

Qualifications

• Requires strong communication, leadership, problem-solving and organizational skills.
• Ability to work effectively with individuals who may exhibit challenging behaviors.
• Valid driver's license with reliable transportation and acceptable driving record.

Responsibilities

• Supervise, coach, and support Program Directors across assigned programs to ensure effective leadership and operations.
• Serve as Acting Program Director as needed to ensure continuity of leadership and program operations.
• Monitor and maintain program quality through observations, audits, and collaboration with program staff.
• Ensure compliance with all agency policies, licensing requirements, safety standards, and regulatory expectations.
• Conduct investigations as needed to maintain program quality and compliance.
• Support recruitment, onboarding, training, and performance evaluations of staff; provide coaching and corrective action as needed.
• Deliver training and lead special projects; respond to emergencies as required; promote continuous improvement by implementing best practices.

Skills

Communication

Leadership

Problem solving

Organization

Behavior management

Driver's license

Education

High School Diploma

Bachelor's degree in related field strongly preferred

Job description

REPORTS TO:Director of Program Management

SUPERVISES:Program Directors

SCHEDULE:Full-Time, 40 hours/week, 8a-4p

PAY:$72,000 - 88,000 per year

LOCATION:This position will oversee locations in Massachusetts and Connecticut. Travel between assigned sites is required.

ABOUT BAROCO

Since 1983, Baroco has been helping individuals with disabilities contribute and participate in their communities. Our mission is to empower individuals with intellectual and developmental disabilities to succeed through personal achievement and build lasting relationships. Together we bridge the gap between ability and opportunity by celebrating everyone's unique contributions to inspire a brighter future.

ABOUT THE ROLE

~Make a Difference Through Leadership~

Baroco Corporation is seeking an experienced and mission-driven Senior Program Director to oversee multiple programs and provide leadership, guidance, and supervision to Program Directors. This role is essential to ensuring high-quality services, strong teams, and compliance with all regulatory standards.

If you are a collaborative leader with deep experience in human services and a passion for mentoring others, we encourage you to apply.

ESSENTIAL RESPONSIBILITIES

• Supervise, coach, and support Program Directors across assigned programs to ensure effective leadership and operations.
• Serve as Acting Program Director as needed to ensure continuity of leadership and program operations.

Program Quality & Compliance

• Monitor and maintain program quality through observations, audits, and collaboration with program staff.
• Ensure compliance with all agency policies, licensing requirements, safety standards, and regulatory expectations.
• Conduct investigations as needed to maintain program quality and compliance

Staff Development & Performance Management

• Support recruitment, onboarding, training, performance evaluations, and performance management of staff.
• Provide guidance, coaching, and corrective action as needed.

Training, Special Projects

• Deliver training, and lead special projects as assigned.
• Respond to program, staffing, or client emergencies as required.
• Promote continuous improvement by identifying opportunities for innovation and implementing best practices across programs.

QUALIFICATIONS

Education

• High School Diploma required.
• Bachelor's degree in a related field strongly preferred.

Experience

• Extensive experience in direct care and program supervision, preferably in human services or a related setting.
• Demonstrated experience overseeing staff, programs, and operational compliance.

Skills & Requirements

• Strong communication, leadership, problem-solving, and organizational skills.
• Ability to work effectively with individuals who may exhibit challenging behaviors.
• Valid driver's license, reliable transportation, and an acceptable driving record.

Working Conditions

• Ability to travel between program locations as required.
• Work performed primarily in indoor program environments with varying activity levels.

Safety & Physical Requirements

• Ability to lift up to 60 lbs and assist with mobility needs.
• Ability to perform physical interventions or safety supports in accordance with training and agency policy.

COMPENSATION & BENEFITS

• Salary: $72,000 - $88,000 per year
• Benefits include:
• Health Insurance
• Dental, Life Insurance (after 1 year)
• 401(k)
• Tuition Reimbursement (after 1 year)
• Generous Paid Time Off (PTO)

Why Join Baroco?

Be part of something meaningful. At Baroco, you'll join a team that brings passion, compassion, and creativity to the individuals we support. We value growth, encourage new ideas, and take pride in fostering a workplace where employees feel respected, connected, and appreciated.

The Baroco Corporation is an Equal Opportunity Employer. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, age, or any protected status.

Selected applicants will be required to successfully pass all required state and federal background checks.