Senior Program Coordinator for Strategic Initiatives

The University of Texas at Austin; Utah; On-site; USD 47,000 - 57,000; Full time

Job summary

The University of Texas at Austin is seeking a Senior Program Coordinator for Strategic Initiatives on the UT Austin main campus. This role supports Admissions through program administration, CRM and data management, partner engagement, and cross-functional coordination to drive enrollment strategy.

Responsibilities include managing pathway programs, improving participation, coordinating with multiple departments, and producing reports to inform program design and resource allocation.

Qualifications

• Bachelor’s degree and five years of experience coordinating programs, projects, student services, recruitment, admissions, enrollment management, or related functions.
• Experience managing multiple projects, timelines, stakeholders, and detailed workflows.
• Experience using a CRM, SIS, database, or comparable tech to maintain records and support reporting.
• Ability to interpret data, identify trends, and translate findings into practical recommendations.

Responsibilities

• Coordinate day-to-day administration and continuous improvement of admissions pathway programs.
• Identify barriers to participation and recommend improvements to strengthen access and enrollment.
• Support prospect-pool development, data imports, lead acquisition, and campaign preparation.
• Monitor pathway progression and share insights to optimize conversion and outcomes.

Skills

Project coordination

Stakeholder management

Communication

Data interpretation

Cross-functional collaboration

Education

Bachelor’s degree

Tools

CRM systems

Slate / higher-ed CRM

Job description

Senior Program Coordinator for Strategic Initiatives

Hiring Department: Texas Student Experience

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT MAIN CAMPUS

General Notes Texas Admissions, Longhorn Orientation, First-Year Experience, and Enrollment Strategy and Partnerships work together steward the student journey as a single continuum, from prospect development and recruitment through application and admission, transition and orientation, and forward to integration, belonging, and persistence. Within this shared stewardship model, Enrollment Strategy and Partnerships leads prospect-pool development, expands access through admissions pathways, and builds the institutional and community relationships that open and strengthen the front end of the student journey. The Senior Program Coordinator provides the day-to-day coordination, analysis, communication, and project management needed to translate that strategy into effective programs and student experiences.

Purpose Coordinate strategic initiatives that expand prospective-student pipelines and strengthen participation in admissions pathway programs. Support the Director of Enrollment Strategy and Partnerships through program administration, CRM and data management, partner engagement, student communication, outreach, assessment, and cross-functional coordination. Help prospective students and families understand pathway opportunities and move successfully from initial interest through application, pathway participation, and enrollment.

Responsibilities

• Coordinate the day-to-day administration and continuous improvement of admissions pathway programs. Maintain program calendars, requirements, milestones, procedures, and participant records; coordinate communications and operational workflows; respond to student and family questions; track student progress; and support timely handoffs among Admissions, pathway partners, colleges and schools, orientation, and student-success units.
• Identify barriers to participation and recommend improvements that strengthen access, engagement, progression, and enrollment.
• Support prospect-pool and pipeline development, including name purchases, inquiry generation, lead acquisition, data imports, source tracking, audience segmentation, and campaign preparation.
• Coordinate with Recruitment, Enrollment Analytics, Marketing and Communications, and vendors to ensure prospect data are accurate, timely, appropriately coded, and available for outreach.
• Monitor movement from prospect to inquiry, applicant, pathway participant, admitted student, and enrollee, and identify opportunities to strengthen conversion.
• Support relationships with school districts, community colleges, community-based organizations, pathway institutions, and other educational partners.
• Coordinate meetings, agreements, presentations, information sessions, partner communications, and follow-up activities.
• Develop toolkits and resources that help partners explain University pathways and admissions processes accurately and connect prospective students with appropriate opportunities.
• Use the University’s customer relationship management system, reporting platforms, and other data sources to monitor pathway and pipeline activity. Produce recurring reports and dashboards; conduct quantitative and qualitative assessment; maintain data quality and documentation; and synthesize findings into recommendations for program design, communication, resource allocation, and student outreach.
• Plan and support pathway, partnership, and pipeline-development programs and events for prospective students, families, counselors, and partners. Coordinate invitations, registration, space, schedules, presenters, materials, vendors, participant communications, and post-event assessment.
• Represent Admissions through presentations and information sessions, including occasional evening, weekend, and off-campus programs.
• Provide administrative and fiscal coordination for strategic initiatives, including budget tracking, purchasing, payments, travel, contracts, records management, meeting preparation, and project documentation.
• Maintain organized and audit-ready records and support the Director in managing priorities, deadlines, and cross-unit deliverables.
• Participate in the University’s holistic application-review process and support shared Admissions priorities during peak periods, including seasonal file review, staff calibration, recruitment, and other cross-functional projects.
• Work collaboratively with Recruitment, Longhorn Orientation, and First-Year Experience to strengthen student handoffs across the journey.
• Other related functions as assigned.

Required Qualifications

• Bachelor’s degree and five years of experience coordinating programs, projects, student services, recruitment, admissions, enrollment management, community engagement, partnership initiatives, or a related function.
• Demonstrated experience managing multiple projects, timelines, stakeholders, and detailed operational workflows.
• Experience working with prospective or current students, families, counselors, educators, or community partners in a service-oriented environment.
• Experience using a CRM, student information system, database, or comparable technology to maintain records, coordinate communications, and support reporting.
• Demonstrated ability to interpret data, identify trends, prepare reports, and translate findings into practical recommendations.
• Strong written, verbal, presentation, organizational, and interpersonal communication skills.
• Demonstrated attention to detail, sound judgment, initiative, and the ability to manage competing priorities with limited supervision.
• Ability to collaborate effectively across organizational boundaries and build productive relationships with internal and external partners.
• Must be eligible to work in the United States full-time for any employer without sponsorship.

Preferred Qualifications

• The preferred candidate will demonstrate one or more of the following: Master’s degree in higher education administration, educational leadership, student affairs, public administration, business, communications, or a related field.
• Five or more years of progressively responsible experience in admissions, enrollment management, pathway programs, pipeline development, partnership initiatives, or student access.
• Experience working with K–12 districts, community colleges, community-based organizations, nonprofit organizations, or admissions pathway partners.
• Experience coordinating prospect-name purchases, inquiry generation, lead acquisition, data imports, or audience segmentation.
• Experience using Slate or a comparable higher education CRM and reporting or visualization tools such as Tableau or Power BI.
• Experience supporting undergraduate holistic application review.
• Knowledge of The University of Texas at Austin and the Texas K–12, community-college, and higher-education landscape.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary $52,000

Working Conditions

Work is performed primarily in standard office, school, community, meeting, and event settings. The position requires frequent interaction with staff, students, families, counselors, educators, and institutional and community partners. Occasional travel and evening and weekend work are required during holistic review, recruitment, pathway, partnership, and program periods. This is an on-campus position based in Austin, Texas.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) (PDF) Right to Work Poster (English) (PDF) Right to Work Poster (Spanish) (PDF)

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. Looking for a student job? Please see our Student Employment site.

Comments and Inquiries: Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus