Senior Program & Account Leader — Remote Options

CapTech; Reston (VA); On-site; USD 135,000 - 200,000; Full time

Benefits offered by this job

Flexible work environment

Career progression

Health coverage

Disability insurance

Paid family leave

401(k) Matching

Job summary

CapTech is seeking a Program Manager / Account Manager who partners with clients to deliver results against complex business and technology initiatives. You’ll develop long-term client relationships and ensure successful service delivery across engagements in the U.S.

You will establish collaborative partnerships, lead cross-functional teams, create integrated plans with milestones, and drive issue triage, change management, and trusted advisor status while upholding inclusive design practices.

Qualifications

• Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience.
• PMP certification preferred.
• Proven account management or other relevant experience.
• Minimum 8 years of experience in project or program management role, preferably with full agile development life cycle experience.
• Demonstrated track record of successful ability to manage large and complex consulting engagements.
• Ability to assess client needs, identify omissions and gaps, and design optimal solution.
• Creative thinking and seeking innovative solutions to complex technical/business problems.
• Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence.
• Excellent communication skills, listening, negotiation and presentation skills.

Responsibilities

• Establish collaborative partnership with key stakeholders to assess and recommend optimal business and technical solutions.
• Lead cross-functional delivery teams to deliver impactful business outcomes.
• Develop integrated plans to establish, monitor, manage and report key milestones and deliverables.
• Support the triage and resolution of critical program or project issues and scope changes throughout the project phases.
• Develop a trusted advisor relationship with key client stakeholders and executive sponsors
• Build and maintain strong, long-lasting customer relationships.
• Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project.
• Advocates for digital accessibility and inclusive design practices in all projects and client interactions.

Skills

Client relationship mgmt

Strategic planning

Stakeholder influence

Communication skills

Consulting delivery

Education

Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent

PMP certification preferred

Tools

Project management tools

Job description

CapTech is seeking a Program Manager / Account Manager who partners with clients to deliver results against complex business and technology initiatives. You’ll develop long-term client relationships and ensure successful service delivery across engagements in the U.S.

You will establish collaborative partnerships, lead cross-functional teams, create integrated plans with milestones, and drive issue triage, change management, and trusted advisor status while upholding inclusive design practices.